Executive Meeting Manager

Hilton Garden Inn and Home2 Nashville/West End; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Hilton Garden Inn and Home2 Nashville/West End seeks a candidate to drive direct sales for groups and catering, while also servicing existing accounts. The role emphasizes high-volume prospecting, closing inquiries, and coordinating events for successful meetings.

Qualified candidates will have a BA/BS in Marketing Administration and may hold a CHSP certification. A minimum of one year of direct sales experience is preferred, with strong organization and problem-solving abilities across

Qualifications

• BA/BS in Marketing Administration or related field.
• Certified Hospitality Sales Professional preferred.
• Direct sales experience is valued.

Responsibilities

• Know accounts and pending accounts, including volume and rates.
• Make effective sales calls using brand and company processes.
• Prospect and acquire new business with focus on catering opportunities.
• Maintain detailed notes in the sales system for all client communications.
• Keep group information and GRC up to date in the sales system.
• Assist with rooming lists, direct bill, and other logistics for booked groups.
• Service all groups while in-house and coordinate catering and events.
• Coordinate BEOs and Group Resumes to ensure smooth meetings.
• Flexible schedule to assist with meetings and banquet functions.

Skills

Direct sales

Guest relations

Interpersonal skills

Time management

Verbal communication

Education

BA/BS in Marketing Administration

Certified Hospitality Sales Professional (preferred)

Job description

We are looking for a candidate that wants an opportunity to both sell and service groups.

This position is responsible for direct sales for the hotel through limited outside calls, numerous prospecting calls and closing incoming inquiries. Maintain key catering accounts while finding new business for the hotel. Targets/prospects small groups and catering only business.

Essential Job Functions

• Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.).
• Make effective sales calls using the brand and company sales processes.
• Prospects and acquires new business with a heavy focus on catering opportunities
• Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients.
• Maintains group information and GRC in sales system.
• Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business. Enters rooming lists for groups.
• Services all groups while in-house
• Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events.
• Coordinates flow of information with departments for groups through BEOs and Group Resumes.
• Flexible schedule to assist with meetings and banquet functions

Necessary Skills and Attributes

• Excellent verbal, comprehension, listening and problem solving skills
• Interpersonal and time management skills
• Direct sales skills
• Guest relation skills

Formal Education

• BA or BS in Marketing Administration
• Certified Hospitality Sales Professional (preferred)

Experience

A year of Direct Sales experience preferred. An intimate working knowledge of market qualification, the selling process, file and trace management and time management skills.

Source: Hospitality Online