Safety & Trust Narrative Lead

TikTok Inc.; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Job summary

TikTok Inc. is seeking a strategic communicator to lead product safety narratives and cross-functional alignment in privacy, responsibility, and compliance.

You will shape the safety philosophy, coordinate with PR/GR/Legal, and coach product teams to articulate clear, proactive narratives for high-stakes moments. You will own cross-functional communications in major launches and ensure stories are told with every product decision.

Qualifications

• Experience: proven experience in Trust & Safety, Policy Communications, Public Affairs, or Product Marketing within a social media platform.
• Storytelling & Acumen: translate highly technical product logic into persuasive narratives; write samples.
• Domain Expertise: deep in at least one safety & compliance vertical and fluency with major safety regimes.
• Language: Fluency in written and spoken Chinese needed to manage stakeholders in China market.

Responsibilities

• Build the Communication Tiering Mechanism with tiered launch and governance cadence.
• Shape Narrative and ensure safety philosophy is reflected in decisions and external statements.
• Be the single point of contact for PR / GR / Legal in high-stakes moments.
• Coach PMs on narrative construction and stakeholder communication.

Skills

Trust & Safety

Policy Communications

Public Affairs

Product Marketing

Chinese language proficiency

Job description

TikTok Inc. is seeking a strategic communicator to lead product safety narratives and cross-functional alignment in privacy, responsibility, and compliance.

You will shape the safety philosophy, coordinate with PR/GR/Legal, and coach product teams to articulate clear, proactive narratives for high-stakes moments. You will own cross-functional communications in major launches and ensure stories are told with every product decision.