Safety Specialist

The Guidance Center; Flagstaff (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

The Guidance Center seeks a dedicated security professional to monitor the safety of members and staff on site in Arizona. You will patrol interior and exterior areas, respond to aggressive behavior, and assist in de-escalation using approved techniques.

This role requires a High School Diploma or GED, one year of safety experience, English proficiency, a valid Arizona driver's license, and the ability to obtain an AZ Level One Fingerprint Clearance Card. Onsite work only, age 21+.

Qualifications

• High School Diploma or GED.
• One year of safety experience.
• Ability to communicate in English both verbally and in writing.
• Must obtain and maintain an Arizona Level One Fingerprint Clearance Card.
• Must be at least 21 years of age.
• Valid AZ driver's license.

Responsibilities

• Monitor the safety of members and employees.
• Patrol the interior and exterior of the property, including parking lots for potential problems and safety issues.
• Respond to calls for code green and assist in de-escalating situations using approved techniques.
• Assist PAC Unit and Crisis Stabilization Unit with high acuity clients.
• Promote safe work practices and report safety concerns.
• Provide support to providers and members in safety and de-escalation situations.
• Facilitate training as needed.
• Observe member behavior and report undesirable behavior.
• Assist staff with recreational programs and monitor facility safety.

Skills

Safety experience

English communication

Arizona Level One Clearance

Driver's license

21+ age requirement

Education

High School Diploma or GED

Job description

POSITION DUTIES

• Monitor the safety of members and employees.
• Patrol the interior and exterior of the property, including parking lots for potential problems and safety issues, as requested.
• Respond to calls for code green (aggressive behavior) and assist in de-escalating the situation with TGC approved techniques, including proper seclusion and/or restraint.
• Assists PAC (Psychiatric Acute Care) Unit and the Crisis Stabilization Unit with high acuity clients.
• Promote safe work practices; resolve and/or report any safety concerns.
• Provide support and assistance to providers and their members, related to safety and de-escalation situations as they occur.
• Facilitate training as needed.
• Observe member's behavior and report undesirable behavior as appropriate.
• Assists staff with recreational programs offered to members as needed.
• Monitors facility for safety; including handling of unauthorized items that are found on property.
• Ability to handle emotional and stressful situations with agitated clients while remaining calm and supportive during crisis and potential crisis situations.
• Performs other duties as assigned.

GENERAL EXPECTATIONS

• Provide high quality customer service to internal and external customers.
• Must work well under pressure, meeting multiple and sometimes conflicting deadlines.
• Demonstrate cooperative behavior with colleagues and supervisors.
• Participate in Quality Improvement and Performance Improvement Processes of the agency.
• Complete all TGC required trainings on time.
• Maintains a high level of professionalism while performing job functions.
• Demonstrate flexibility and a willingness to learn.
• This position is 100% onsite/TGC campus, in the state of Arizona.

EDUCATION/EXPERIENCE

Required:

• High School Diploma or GED.
• One year of safety experience.
• Ability to communicate in English both verbally and in writing.
• Must be able to obtain and maintain an Arizona Level One Fingerprint Clearance Card.
• Must be at least 21 years of age.
• Valid AZ driver's license.

Preferred:

• Background in member care.
• Background in security.

ACCOMMODATIONS

TGC will provide reasonable accommodations for individuals with disabilities unless it would cause undue hardship.We define reasonable accommodation as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities.We will make a good-faith effort to list any special requirements in our job descriptions.

THE physical demands of this position warrant:

• Light Work: Occasionally exerting 20 pounds of force or frequently exerting 10 pounds of force to lift, carry, push, pull, or otherwise move objects, including the human body; walking or standing to a significant degree.

CONFIDENTIALITY

Under Federal confidentiality laws, personnel of the Clinic may not disclose information about clients or personnel to anyone outside the Clinic without the person's prior written consent and may not disclose this information to others within the Clinic except on a "need to know basis". This includes any identifying information concerning current, past or prospective clients or personnel.