Behavioral Health Specialist

The Guidance Center; Flagstaff (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

The Guidance Center in Arizona is seeking a Behavioral Health Specialist to support members in the SARRP/BHRF units. You will assist with daily activities, participate in de-escalation, and contribute to a recovery-based environment on a 100% onsite campus.

Responsibilities include facilitating group classes, screening patients, documenting progress, and coordinating with the treatment team to ensure safety and quality care for high-acuity members.

Qualifications

• Requires High School Diploma or GED.
• At least 1 year of experience in behavioral health, education, human services, or caregiving.
• Must obtain and maintain Arizona Level One Fingerprint Clearance Card.
• Must be at least 21 years of age and possess a valid driver's license.

Responsibilities

• Provides support and assistance to meet member needs including helping with ADLS (activity of daily living) as needed.
• Responds to psychiatric codes and intervenes pro-actively using de-escalation techniques including the least restrictive interventions appropriate for the situation.
• Use of recovery-oriented, person-first language in all interactions, with a strong understanding and ability to demonstrate excellence in customer service.
• Conducts and documents group classes to promote skill building or education.
• Performs assessment and triage of patients by conducting a brief screening visit. (SARRP only)
• Completes all required paperwork in a timely and accurate manner.
• Monitors and reports of behavior of members to the treatment team.
• Keeps unit safe, clean and comfortable for both members and staff.
• Works with the unit for compliance of safety issues and infection control.
• Works well under pressure, and able to work well with high acuity members and effectively de-escalate situation when needed.
• Transport clients to and from appointments and outings.
• Maintain professional boundaries with all members.
• Ensure compliance and adequate services, additional job duties may be required to meet the needs of the program and/or department.
• Complete all required training within the required time frames.
• This position is categorized as essential staff.
• Performs other duties as assigned.

Skills

De-escalation techniques

Customer service

Group facilitation

Communication skills

Safety awareness

Education

High School Diploma or GED

Arizona Level One Fingerprint Clearance Card

Must be at least 21 years old

Current driver license

Job description

The Behavioral Health Specialist is an integral part of the team for the SARRP (Substance Abuse Residential Recovery Program) or BHRF (Behavioral Health Residential Facility), providing member and staff safety and therapeutic interactions with members. The Behavioral Health Specialist assists with the daily operations of the unit meeting the needs of members.The Behavioral Health Specialist is responsible for contributing to and creating a recovery-based environment.

POSITION DUTIES

• Provides support and assistance to meet member needs including helping with ADLS (activity of daily living) as needed.
• Responds to psychiatric codes and intervenes pro-actively using de-escalation techniques including the least restrictive interventions appropriate for the situation.
• Use of recovery-oriented, person-first language in all interactions, with a strong understanding and ability to demonstrate excellence in customer service.
• Conducts and documents group classes to promote skill building or education.
• Performs assessment and triage of patients by conducting a brief screening visit. (SARRP only)
• Completes all required paperwork in a timely and accurate manner.
• Monitors and reports of behavior of members to the treatment team.
• Keeps unit safe, clean and comfortable for both members and staff.
• Works with the unit for compliance of safety issues and infection control.
• Works well under pressure, and able to work well with high acuity members and effectively de-escalate situation when needed.
• Transport clients to and from appointments and outings.
• Maintain professional boundaries with all members.
• Ensure compliance and adequate services, additional job duties may be required to meet the needs of the program and/or department.
• Complete all required training within the required time frames.
• This position is categorized as essential staff.
• Performs other duties as assigned.

GENERAL EXPECTATIONS

• Provide high quality customer service to internal and external customers.
• Must work well under pressure, meeting multiple and sometimes conflicting deadlines.
• Demonstrate cooperative behavior with colleagues and supervisors.
• Participate in Quality Improvement and Performance Improvement Processes of the agency.
• Complete all TGC required trainings on time.
• Maintains a high level of professionalism while performing job functions.
• Demonstrate flexibility and a willingness to learn.
• This position is 100% onsite/TGC campus, in the state of Arizona.

EDUCATION/EXPERIENCE

Required:

• High School Diploma or GED.
• 1 year experience working in behavioral health, education, human services, or caregiving; or other combination of education and experience, approved by HR.
• Must be able to obtain and maintain an Arizona Level One Fingerprint Clearance Card.
• Must be at least 21 years of age.
• Current driver license with no restrictions.
• Reliability and schedule flexibility.

ACCOMMODATIONS

TGC will provide reasonable accommodations for individuals with disabilities unless it would cause undue hardship. We define reasonable accommodation as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities. We will make a good faith effort to list any special requirements in our job descriptions.

The physical demands of this position warrant:

• Sedentary Work: Occasionally lifting up to 10 pounds, sitting most of the time and may involve walking or standing for brief periods of time.

CONFIDENTIALITY

Under Federal confidentiality laws, personnel of the Clinic may not disclose information about clients or personnel to anyone outside the Clinic without the person's prior written consent and may not disclose this information to others within the Clinic except on a "need to know basis". This includes any identifying information concerning current, past or prospective clients or personnel.