Safety & Security Officer - PM Shift

Vacatia Management Services INC; Charlotte Amalie (United States Virgin Islands); Vor Ort; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

Vacatia Management Services INC is seeking a Full-time Safety & Security Officer to protect guests, owners, associates, and resort property at our Virgin Islands resort. The hourly pay is $19.00-$21.00 with an overnight shift from 3:00pm to 11:00pm, and a requirement to work independently while delivering hospitality-first service.

You'll conduct overnight patrols, respond to incidents, document reports, and coordinate with local responders to keep the resort safe and welcoming for all guests

Qualifikationen

• Previous experience in security or related field preferred.
• Strong communication and problem-solving skills.
• Ability to stay calm and decisive during incidents.
• Willingness to work overnight and weekends/holidays as needed.

Aufgaben

• Conduct routine overnight patrols of resort buildings, common areas, and parking lots.
• Monitor resort activity and identify potential safety hazards or security concerns.
• Respond professionally to guest concerns, noise complaints, disturbances, medical emergencies, and other incidents.
• De-escalate challenging situations while maintaining a hospitality-first approach.
• Prepare accurate incident reports and communicate important updates to resort leadership.
• Coordinate with local law enforcement and emergency responders when necessary.
• Assist guests and work closely with Front Desk and other resort departments to maintain a safe, welcoming environment.

Kenntnisse

Security experience

Customer service

Observation

Communication

Calm under pressure

Jobbeschreibung

Description

Join Vacatia and Help Keep Our Resort Safe!

Are you dependable, observant, and passionate about creating a safe and welcoming environment? Vacatia is seeking a Full time Safety & Security Officer to help protect our guests, owners, associates, and resort property.

In this hands-on role, you'll serve as a visible and reassuring presence throughout the resort, respond to incidents, and help ensure our guests enjoy a safe and comfortable stay. We're looking for someone who can work independently overnight, remain calm under pressure, and deliver exceptional guest service.

Pay: $19.00-$21.00 per hour

Shift: 3:00pm-11:00m

What You'll Do

• Conduct routine overnight patrols of resort buildings, common areas, and parking lots.
• Monitor resort activity and identify potential safety hazards or security concerns.
• Respond professionally to guest concerns, noise complaints, disturbances, medical emergencies, and other incidents.
• De-escalate challenging situations while maintaining a hospitality-first approach.
• Prepare accurate incident reports and communicate important updates to resort leadership.
• Coordinate with local law enforcement and emergency responders when necessary.
• Assist guests and work closely with Front Desk and other resort departments to maintain a safe, welcoming environment.

Requirements

What We're Looking For

• Previous experience in security, hospitality, customer service, law enforcement, or a related field preferred.
• Strong communication, observation, and problem-solving skills.
• Ability to remain calm, professional, and decisive in challenging situations.
• Dependable and comfortable working independently during overnight hours.
• Ability to document incidents clearly and accurately.
• Availability to work part-time overnight shifts, including weekends and holidays as needed.

Why Join Vacatia?

At Vacatia, we're committed to creating memorable vacation experiences for our guests and owners. You'll be part of a supportive resort team where your attention to safety, professionalism, and commitment to hospitality make a difference every day.