Safety & Security Officer - PM Shift

Scottsdale Camelback; Charlotte (NC); On-site; USD 26,000 - 29,000; Full time

Job summary

Vacatia seeks a full-time Safety & Security Officer to protect guests, owners, associates and resort property. In this hands-on role, you'll be a visible presence, respond to incidents, and help ensure a safe and welcoming stay.

You should be dependable, observant, and capable of working independently overnight, remaining calm under pressure while delivering hospitality-first service.

Qualifications

• Experience in security, hospitality, or related field preferred.
• Strong communication, observation, and problem-solving skills.
• Ability to remain calm and decisive in emergencies.
• Overnight availability including weekends and holidays.

Responsibilities

• Conduct routine overnight patrols of resort buildings, common areas, and parking lots.
• Monitor resort activity and identify potential safety hazards or security concerns.
• Respond professionally to guest concerns, noise complaints, disturbances, medical emergencies, and other incidents.
• De-escalate challenging situations while maintaining a hospitality-first approach.
• Prepare accurate incident reports and communicate important updates to resort leadership.
• Coordinate with local law enforcement and emergency responders when necessary.
• Assist guests and work closely with Front Desk and other resort departments to maintain a safe, welcoming environment.

Skills

Communication

Observation

Problem solving

Night shift independence

Reliability

Job description

Description

Join Vacatia and Help Keep Our Resort Safe!

Are you dependable, observant, and passionate about creating a safe and welcoming environment? Vacatia is seeking a Full time Safety & Security Officer to help protect our guests, owners, associates, and resort property.

In this hands-on role, you'll serve as a visible and reassuring presence throughout the resort, respond to incidents, and help ensure our guests enjoy a safe and comfortable stay. We're looking for someone who can work independently overnight, remain calm under pressure, and deliver exceptional guest service.

Pay: $19.00-$21.00 per hour

Shift: 3:00pm-11:00m

What You'll Do

• Conduct routine overnight patrols of resort buildings, common areas, and parking lots.
• Monitor resort activity and identify potential safety hazards or security concerns.
• Respond professionally to guest concerns, noise complaints, disturbances, medical emergencies, and other incidents.
• De-escalate challenging situations while maintaining a hospitality-first approach.
• Prepare accurate incident reports and communicate important updates to resort leadership.
• Coordinate with local law enforcement and emergency responders when necessary.
• Assist guests and work closely with Front Desk and other resort departments to maintain a safe, welcoming environment.

Requirements

What We're Looking For

• Previous experience in security, hospitality, customer service, law enforcement, or a related field preferred.
• Strong communication, observation, and problem-solving skills.
• Ability to remain calm, professional, and decisive in challenging situations.
• Dependable and comfortable working independently during overnight hours.
• Ability to document incidents clearly and accurately.
• Availability to work part-time overnight shifts, including weekends and holidays as needed.

Why Join Vacatia?

At Vacatia, we're committed to creating memorable vacation experiences for our guests and owners. You'll be part of a supportive resort team where your attention to safety, professionalism, and commitment to hospitality make a difference every day.