Overnight Resort Safety & Security Pro

Scottsdale Camelback; Charlotte (NC); On-site; USD 26,000 - 29,000; Full time

Job summary

Vacatia seeks a full-time Safety & Security Officer to protect guests, owners, associates and resort property. In this hands-on role, you'll be a visible presence, respond to incidents, and help ensure a safe and welcoming stay.

You should be dependable, observant, and capable of working independently overnight, remaining calm under pressure while delivering hospitality-first service.

Qualifications

• Experience in security, hospitality, or related field preferred.
• Strong communication, observation, and problem-solving skills.
• Ability to remain calm and decisive in emergencies.
• Overnight availability including weekends and holidays.

Responsibilities

• Conduct routine overnight patrols of resort buildings, common areas, and parking lots.
• Monitor resort activity and identify potential safety hazards or security concerns.
• Respond professionally to guest concerns, noise complaints, disturbances, medical emergencies, and other incidents.
• De-escalate challenging situations while maintaining a hospitality-first approach.
• Prepare accurate incident reports and communicate important updates to resort leadership.
• Coordinate with local law enforcement and emergency responders when necessary.
• Assist guests and work closely with Front Desk and other resort departments to maintain a safe, welcoming environment.

Skills

Communication

Observation

Problem solving

Night shift independence

Reliability

Job description

Vacatia seeks a full-time Safety & Security Officer to protect guests, owners, associates and resort property. In this hands-on role, you'll be a visible presence, respond to incidents, and help ensure a safe and welcoming stay.

You should be dependable, observant, and capable of working independently overnight, remaining calm under pressure while delivering hospitality-first service.