Safety Observer – Patient Attendant Aide Float Pool

Jobtailor; Durham (NC); On-site; USD 38,000 - 46,000; Full time

Job summary

Jobtailor in Durham, NC is seeking a Telehealth Observation Specialist to support bedside and virtual nursing teams. You will monitor patient status, observe behavioral changes, and document findings using telehealth and electronic health records.

The role requires collaboration with nursing staff, adherence to safety plans, and compliance with regulatory standards. A high school diploma and basic CPR knowledge are required; in-patient hospital experience is preferred.

Qualifications

• Completion of a high school diploma or equivalent.
• In-patient hospital experience preferred.
• Enrollment in nursing or medical programs strongly preferred.
• BLS certification must be maintained or completed by the end of new hire orientation.
• CPI certification strongly preferred.
• Technology skills.
• Basic first aid and CPR knowledge and ability to administer them if needed.

Responsibilities

• Monitor patients under supervision of a registered nurse or виртуал nurse.
• Maintain direct virtual observation using approved telehealth technology.
• Document observations in the electronic health record.
• Escalate unsafe events via alarms or redirections.
• Collaborate with bedside and virtual nursing staff on patient safety plans of care.
• Comply with regulatory and legal requirements.

Skills

Patient Observation

Telehealth Technology

Time Management

Communication Skills

BLS Certification

CPI Certification

Infection Control Knowledge

Education

High school diploma or equivalent

Tools

Electronic Health Record Systems

Telehealth Technology

Job description

• Perform work under the supervision of a registered nurse or virtual registered nurse
• Maintain constant direct virtual observation and visualization of identified patients using approved telehealth technology
• Virtually monitor changes in patients’ physical, emotional, and mental conditions
• Communicate patient status and changes to bedside and virtual nursing teams
• Observe and report patients’ behavioral changes
• Document observations in the electronic health record
• Escalate unsafe events via alarms or redirections
• Monitor patients in seclusion and/or restraint
• Collaborate with bedside and virtual nursing staff on patient safety plans of care
• Participate in reviewing work-area activities and processes and assist with continual service improvement
• Comply with regulatory and legal requirements
• Find and order RSO carts when needed
• Make workstation assignments each shift
• Take handoff from bedside nursing staff and share observation instructions with assigned RSOs
• Help bedside teams set up carts, troubleshoot audio/video issues, and discontinue carts

Requirements

• Completion of a high school diploma or equivalent
• In-patient hospital experience preferred
• Enrollment in nursing or medical programs strongly preferred
• Listing on the Nurse Aid Registry of North Carolina preferred; if not met at hire, start the process within 1 year of employment and complete within 2 years
• BLS certification must be maintained or completed by the end of new hire orientation
• CPI certification strongly preferred
• Technology skills
• Basic first aid and CPR knowledge and ability to administer them if needed
• Ability to work with minimal supervision
• Ability to maintain patient confidentiality and patient rights
• Good time management skills
• Physical strength and stamina
• Knowledge of sanitation, personal hygiene, infection control, and basic health and safety precautions in a health care environment
• Knowledge of behavioral principles and individual responses to stressors
• Ability to recognize patients in emergency states and seek appropriate assistance
• Ability to understand, follow, and communicate oral and written instructions accurately
• Ability to apply proper body mechanics and safety

Core Competencies

Demonstrates proficiency in patient monitoring and documentation using telehealth technology, while ensuring compliance with regulatory requirements and maintaining patient confidentiality. Capable of collaborating effectively with nursing teams to enhance patient safety and care.

Highest-signal resume keywords

• BLS Certification
• CPI Certification
• Patient Monitoring
• Electronic Health Record Documentation
• Infection Control Knowledge

Hard Skills

• Patient Observation
• Basic First Aid
• CPR Administration
• Telehealth Technology
• Behavioral Principles Knowledge
• Sanitation Knowledge
• Infection Control
• Emergency State Recognition
• Body Mechanics Application
• Time Management

Soft Skills

• Ability to Work with Minimal Supervision
• Good Communication Skills
• Collaboration with Nursing Staff
• Ability to Maintain Patient Confidentiality
• Physical Strength and Stamina

Certifications & Qualifications

• BLS Certification
• CPI Certification
• Nurse Aid Registry Listing

Industry Keywords

• Patient Safety
• Health Care Environment
• Regulatory Compliance
• Behavioral Health
• In-Patient Hospital Experience

Tools & Technologies

• Telehealth Technology
• Electronic Health Record Systems