Safety-First Ops Supervisor: Lead & Optimize Sortation

Federal Express Corporation; Lebanon (NH); On-site; USD 33,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking an Operations Supervisor to oversee daily package sortation, staffing, and safety adherence at the Lebanon, NH facility. You will lead a team of handlers and administrative staff, ensuring efficient operations and compliance with FXG policies and regulations.

The role emphasizes coaching, performance management, and process improvement, with responsibilities for training new staff and driving safety initiatives across shifts.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
• Bachelor's Degree (preferred).

Responsibilities

• Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
• Management responsibilities include hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
• Plans, organizes, staffs, directs and controls specific day-to-day operations
• Responsible for assigning and managing employees to ensure safe and efficient sortation of packages
• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others
• Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals
• Participates in the development of and responsible for administering company employee relations strategies
• Participates in the development of and responsible for administering company safety strategies and programs
• Investigates, resolves and/or escalates customer service issues, as appropriate
• Training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies
• Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
• Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency
• Peforms other duties as assigned

Skills

Leadership

Communication

Problem solving

Mentoring

Team motivation

Public speaking

Interpersonal skills

Data interpretation

Coaching

Education

High school diploma or GED

Associate's degree or certification program

Bachelor's degree preferred

Job description

Federal Express Corporation is seeking an Operations Supervisor to oversee daily package sortation, staffing, and safety adherence at the Lebanon, NH facility. You will lead a team of handlers and administrative staff, ensuring efficient operations and compliance with FXG policies and regulations.

The role emphasizes coaching, performance management, and process improvement, with responsibilities for training new staff and driving safety initiatives across shifts.