Safety and Quality Consultant

Boston Children's Hospital; Brookline (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Vision and dental insurance

Child care and student loan subsidies

Generous time off

403(b) Retirement Savings plan

Pension

Tuition and certification reimbursemen

Employee discounts

Discounted commuter benefits

Job summary

Boston Children’s Hospital is seeking a Safety and Quality Consultant to manage multiple enterprise projects, develop curricula in safety and health equity, and guide process improvements across departments. The role emphasizes collaboration with stakeholders, data-driven decisions, and clear written and verbal communication.

You will design courses, coordinate project activities, and deliver key artifacts while supporting senior leaders and junior staff in a fast-paced healthcare environment.

Qualifications

• Bachelor’s degree or equivalent experience in Healthcare Administration, Business, Public Health, or related field.
• Experience: either 2+ years in Quality & Safety, Performance Improvement, or Project Management with a bachelor’s, or 6+ years in those areas.

Responsibilities

• Manage multiple enterprise projects and initiatives with weekly guidance.
• Design internal and external safety, quality, and health equity educational courses.
• Define, plan, and manage all phases of projects including day-to-day activities.
• Develop project deliverables like workflow diagrams, presentations, status reports, and timelines.
• Collaborate with a healthcare data analyst to analyze data and create presentations.
• Communicate clearly with stakeholders and senior leadership.
• Coordinate data coordination, data entry, and data management for projects.
• Support the development of comprehensive project workflows and processes.

Skills

Project management

Data analysis

Communication

Presentation skills

Interpersonal skills

Data visualization

Microsoft Office

Education

Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field

Tools

REDCap

Visio

PowerPoint

Excel

Job description

Position Summary

The Safety and Quality Consultant, working under general direction, manages and executes multiple enterprise projects, curriculum building, and initiatives and strategic program expansion. Defines, plans, and oversees all phases of projects. Serves as a team liaison and relationship manager with departmental, divisional, and enterprise stakeholders, and facilitates effective customer and stakeholder relationships throughout the project lifecycle.

The Safety and Quality Consultant, working under general direction, manages and executes multiple enterprise projects, curriculum building, and initiatives and strategic program expansion. Defines, plans, and oversees all phases of projects. Serves as a team liaison and relationship manager with departmental, divisional, and enterprise stakeholders, and facilitates effective customer and stakeholder relationships throughout the project lifecycle.

Key Responsibilities

• Under weekly guidance from the supervisor, manages multiple enterprise projects and initiatives and completes assigned project activities.
• Design internal and external safety, quality, and health equity educational courses.
• Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities.
• Develop project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans and timelines.
• In collaboration with an analyst, develops and executes quality, safety, and improvement measurement plans. Identifies key processes and performance indicators;
• Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels of the organization.
• Performs basic quantitative and qualitative analysis and data coordination to support assigned projects and ensure objectives are met within agreed-upon timeframes. Provides data coordination and data entry support for enterprise projects, performs data management activities, and serves as an internal resource on data coordination procedures.
• Collaborates with senior staff and assists in the development and refinement of comprehensive project workflows and processes.
• Collaborate across departments to strengthen internal safety/quality education and foster external partnerships.
• Provides education, guidance, and training to junior staff.

Education Required

• Bachelor’s degree or equivalent experience. Area of study required includes Healthcare Administration, Business, Public Health, or related field.

Experience Required

Candidates Must Meet One Of The Following Criteria

• A bachelor’s degree is accompanied by at least 2 years of experience in Quality & Safety, Performance Improvement, or Project Management.

OR

• A minimum of 6 years of relevant experience in Quality & Safety, Performance Improvement, or Project Management.

Knowledge, Skills, And Abilities

• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Proficiency in data visualization tools, Microsoft Office Suite (Word, Excel, PowerPoint), and project management software
• Solid technical skills and proficiency with the Microsoft Office suite of products, including Excel, PowerPoint, and Visio; and ability to effectively create data capture tools, such as REDCap.
• Knowledge of healthcare quality monitoring, measurement, process improvement concepts, and fundamental tools.
• Ability to facilitate complex, multi-disciplinary project teams that include clinical and non-clinical staff to develop and implement improvements within clinical departments.
• Interest and skill in effectively working with data sets and creating effective presentations of data, in collaboration with a healthcare data analyst.

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, employee discounts and discounted commuter benefits at certain locations. Experience the benefits of passion and teamwork.