Safety and Quality Consultant

Boston Children’s Hospital; Boston (MA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Boston Children’s Hospital is seeking a Safety and Quality Consultant to lead multiple quality projects and safety initiatives. You will define, plan, and manage all project phases, ensuring timely deliverables and supporting measurement plans across the organization.

You will collaborate with analysts to identify key performance indicators, establish baselines, and develop run charts to track progress. Strong communication and data coordination skills are essential for success in this role.

Qualifications

• Bachelor's degree or equivalent in health admin, public health, or related field.
• 2+ years in Quality & Safety, Performance Improvement, or PM with degree; or 6+ years without a degree.

Responsibilities

• Under weekly guidance, manages multiple enterprise projects and initiatives and completes assigned project activities.
• Defines, plans, and manages all phases of projects, coordinates day-to-day activities, maintains records and documentation, and tracks tasks and deliverables.
• Develop project-related deliverables such as workflow diagrams, presentations, status reports, communication plans, and timelines.
• Collaborates with an analyst to develop and execute quality, safety, and improvement measurement plans; identifies KPIs and baselines; creates run charts and visuals.
• Composes, edits, and delivers clear written and verbal communications to internal/external stakeholders and senior leadership.
• Performs data coordination, data entry, and data management to support projects and ensure objectives are met on time.
• Collaborates with senior staff to refine project workflows and processes.
• Provides education, guidance, and training to junior staff.

Skills

Project management

Quality improvement

Data coordination

Stakeholder communication

Education

Bachelor's Degree in Healthcare Administration / Public Health

Tools

PowerPoint

Excel

Data dashboards

Job description

Position Summary:

The Safety and Quality Consultant, working under general direction, manages and executes multiple departmental quality projects and safety initiatives. This role involves defining, planning, and managing all phases of assigned projects, ensuring timely completion of deliverables, supporting quality improvement measurement plans, and facilitating communication among stakeholders at all levels.

Key Responsibilities:

• Under weekly guidance from the supervisor, manages multiple enterprise projects and initiatives and completes assigned project activities.
• Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities. Supports recruitment of project staff, establishes and maintains record-keeping systems, and organizes and facilitates project meetings. Gathers and maintains project documentation, including schedules, data requests, issue logs, project plans, communications, task assignments, and meeting materials. Works with the project team to track work, tasks, and assignments; monitors and adjusts project schedules and key deliverables; and maintains document control, databases, project tracking tools, and team communications.
• Develop project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans and timelines.
• In collaboration with an analyst, develops and executes quality, safety, and improvement measurement plans. Identifies key processes and performance indicators; establishes baseline metrics; and develops and implements measurement plans. Tracks data needed to produce accurate run charts and other visualizations to monitor progress toward measurement goals. Partners with analysts to interpret results and presents data and findings in a variety of formats.
• Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels of the organization.
• Performs basic quantitative and qualitative analysis and data coordination to support assigned projects and ensure objectives are met within agreed-upon timeframes. Provides data coordination and data entry support for departmental projects, performs data management activities, and serves as an internal resource on data coordination procedures.
• Collaborates with senior staff and assists in the development and refinement of comprehensive project workflows and processes.
• Provides education, guidance, and training to junior staff.

Minimum Qualifications Education:

• Bachelor’s Degree or Equivalent Experience in Healthcare Administration, Business, Public Health, or a related field.

Experience:

Candidates must meet one of the following criteria:

• A bachelor’s degree is accompanied by at least 2 years of experience in Quality & Safety, Performance Improvement, or Project Management. * OR,
• A minimum of 6 years of relevant experience in Quality & Safety, Performance Improvement, or Project Management if they do not possess a bachelor’s degree.