Safety and Quality Consultant- Heart Center

Boston Children's Hospital; Boston (MA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Flexible schedules

Health, vision and dental insurance

Child care and student loan subsidies

Generous time off

403(b) Retirement Savings plan

Pension

Tuition and Certification Reimburse-

cell phone plan discounts

discounted T-passes

Job summary

Boston Children's Hospital is seeking a Safety and Quality Consultant who, under the Continuous Improvement Manager, will lead and coordinate multiple Heart Center quality projects and safety initiatives. You will define, plan, and manage all phases of projects, develop measurement plans with analysts, prepare status reports and presentations, and communicate findings to stakeholders at all levels.

The role emphasizes teamwork, data coordination, and delivering practical improvements on tight

Qualifications

• Bachelor's degree with 2+ years of experience in Quality & Safety, Performance Improvement, or Project Management; OR 6+ years of related experience in lieu of a degree.
• Proficiency in Microsoft Office, data visualization and project management tools, and data collection platforms such as REDCap.
• Experience in healthcare quality measurement, process improvement, and coordinating with healthcare data analysts.

Responsibilities

• Manage multiple Heart Center projects and initiatives under weekly supervision.
• Define, plan, and manage all phases of projects; coordinate day-to-day activities and document control.
• Develop project deliverables such as process diagrams, reports, and timelines.
• Create and execute quality, safety, and improvement measurement plans with analysts.
• Present data and findings to internal and external stakeholders across levels.
• Coordinate data collection and data management activities to support project objectives.
• Collaborate with senior staff to refine workflows and provide education and training to junior staff.

Skills

Project management

Analytical skills

Communication

Presentation skills

Interpersonal skills

Microsoft Office

Data visualization

Data coordination

Education

Bachelor's degree in a relevant field

Tools

REDCap

PowerPoint

Microsoft Office

Job description

Position Summary:

The Safety and Quality Consultant, working under the Continuous Improvement Manager, manages and executes multiple departmental quality projects and safety initiatives. This role involves defining, planning, and managing all phases of assigned projects, ensuring timely completion of deliverables, supporting quality improvement measurement plans, and facilitating communication among stakeholders at all levels.

Key responsibilities

• Under weekly guidance from the supervisor, manages multiple Heart Center projects and initiatives and completes assigned project activities.
• Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities. Supports recruitment of project staff, establishes and maintains record-keeping systems, and organizes and facilitates project meetings. Gathers and maintains project documentation, including schedules, data requests, issue logs, project plans, communications, task assignments, and meeting materials. Works with the project team to track work, tasks, and assignments; monitors and adjusts project schedules and key deliverables; and maintains document control, databases, project tracking tools, and team communications.
• Develop project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans and timelines.
• In collaboration with an analyst, develops and executes quality, safety, and improvement measurement plans. Identifies key processes and performance indicators; establishes baseline metrics; and develops and implements measurement plans. Tracks data needed to produce accurate run charts and other visualizations to monitor progress toward measurement goals. Partners with analysts to interpret results and presents data and findings in a variety of formats.
• Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels of the organization.
• Performs basic quantitative and qualitative analysis and data coordination to support assigned projects and ensure objectives are met within agreed-upon timeframes. Provides data coordination and data entry support for departmental projects, performs data management activities, and serves as an internal resource on data coordination procedures.
• Collaborates with senior staff and assists in the development and refinement of comprehensive project workflows and processes.
• Provides education, guidance, and training to junior staff.

Minimum qualifications

Education:

• Bachelor's degree with 2+ years of experience in Quality & Safety, Performance Improvement, or Project Management; OR 6+ years of related experience in lieu of a degree.

Experience:

• Project management, analytical, organizational, problem-solving, communication, presentation, and interpersonal skills.
• Ability to manage multiple projects, meet deadlines, identify risks/issues, and escape appropriately.
• Proficiency in Microsoft Office, data visualization and project management tools, and data collection platforms such as REDCap.
• Knowledge of healthcare quality measurement, process improvement, and project management methodologies and tools.
• Experience analyzing and presenting data in partnership with healthcare data analysts.
• Ability to facilitate multidisciplinary teams and drive improvement initiatives involving clinical and non-clinical stakeholders.
• Demonstrated ability to develop practical recommendations and implement solutions within a project management framework.
• Proven ability to build effective partnerships with internal customers, colleagues, and leadership.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.