Safety and Quality Consultant

Boston Children's Hospital; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Child care subsidies

Student loan subsidies

Generous time off

Job summary

Boston Children’s Hospital is seeking a Safety and Quality Consultant to lead and execute multiple departmental quality projects and safety initiatives. You will define, plan, and manage all project phases, support measurement plans, and facilitate communication across stakeholders at all levels.

You will develop run charts, present data findings, and train junior staff while coordinating deliverables and timelines in a collaborative, fast-paced environment.

Qualifications

• Bachelor’s Degree or Equivalent Experience in Healthcare Administration, Business, Public Health, or a related field.
• 2 years of experience in Quality & Safety, Performance Improvement, or Project Management with a bachelor's degree.
• 6+ years of relevant experience in Quality & Safety, Performance Improvement, or Project Management if no bachelor’s degree.

Responsibilities

• Under weekly guidance from the supervisor, manages multiple enterprise projects and initiatives and completes assigned project activities.
• Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities; gathers and maintains project documentation.
• Develop project deliverables with limited supervision: workflows, presentations, reports, and timelines.
• Develops and executes quality, safety, and improvement measurement plans; establishes baseline metrics and run charts; interprets results for stakeholders.
• Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels.
• Performs data coordination and data entry support for departmental projects; supports data management and procedures.
• Collaborates with senior staff to refine project workflows and processes; provides education and training to junior staff.

Skills

Quality & Safety

Project Management

Data coordination

Communication

Mentoring/Training

Education

Bachelor’s Degree or Equivalent Experience in Healthcare Administration, Business, Public Health, or a related field

Job description

Position Summary

The Safety and Quality Consultant, working under general direction, manages and executes multiple departmental quality projects and safety initiatives. This role involves defining, planning, and managing all phases of assigned projects, ensuring timely completion of deliverables, supporting quality improvement measurement plans, and facilitating communication among stakeholders at all levels.

Key Responsibilities

• Under weekly guidance from the supervisor, manages multiple enterprise projects and initiatives and completes assigned project activities.
• Defines, plans, and manages all phases of projects, including coordinating day-to-day project activities. Supports recruitment of project staff, establishes and maintains record-keeping systems, and organizes and facilitates project meetings. Gathers and maintains project documentation, including schedules, data requests, issue logs, project plans, communications, task assignments, and meeting materials. Works with the project team to track work, tasks, and assignments; monitors and adjusts project schedules and key deliverables; and maintains document control, databases, project tracking tools, and team communications.
• Develop project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans and timelines.
• In collaboration with an analyst, develops and executes quality, safety, and improvement measurement plans. Identifies key processes and performance indicators; establishes baseline metrics; and develops and implements measurement plans. Tracks data needed to produce accurate run charts and other visualizations to monitor progress toward measurement goals. Partners with analysts to interpret results and presents data and findings in a variety of formats.
• Composes, edits, and delivers clear written and verbal communications to internal and external stakeholders, senior leadership, and staff at all levels of the organization.
• Performs basic quantitative and qualitative analysis and data coordination to support assigned projects and ensure objectives are met within agreed-upon timeframes. Provides data coordination and data entry support for departmental projects, performs data management activities, and serves as an internal resource on data coordination procedures.
• Collaborates with senior staff and assists in the development and refinement of comprehensive project workflows and processes.
• Provides education, guidance, and training to junior staff.

Education

Minimum Qualifications

• Bachelor’s Degree or Equivalent Experience in Healthcare Administration, Business, Public Health, or a related field.

Experience

Candidates must meet one of the following criteria:

• A bachelor’s degree is accompanied by at least 2 years of experience in Quality & Safety, Performance Improvement, or Project Management. * OR,
• A minimum of 6 years of relevant experience in Quality & Safety, Performance Improvement, or Project Management if they do not possess a bachelor’s degree.

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.