Business Systems Analyst (1158513)

The Judge Group; Malvern (Chester County); Hybrid; USD 85,000 - 90,000; Full time

Job summary

The Judge Group is seeking a Business Systems Analyst for a hybrid role in Malvern, PA. The position focuses on translating business needs into requirements, analyzing SaaS platforms, and supporting backlog management, UAT, and automation initiatives across the organization.

Responsibilities include framing problems with stakeholders, evaluating solutions, coordinating UAT, and maintaining automations within governance standards.

Qualifications

• , Bachelor’s degree required, or equivalent relevant work experience.
• IIBA certification preferred or willingness to obtain within defined period post-hire.
• - Agile/Scrum certification preferred (CSM, PSM, SAFe)
• - Proficiency translating business needs into functional requirements and user stories.
• - Experience with backlogs, sprint ceremonies, and UAT coordination.
• - Basic SQL/query development for reporting.

Responsibilities

• Support intake framework by helping stakeholders frame problem statements and evaluate current processes against desired outcomes.
• Elicit, document, validate requirements, rules, and acceptance criteria for system enhancements and new platform capabilities.
• Translate business needs into user stories and specifications; support discovery sessions to distinguish problems from requested solutions.
• Evaluate solution options, configurations, and vendor capabilities; coordinate UAT planning and defect tracking.
• Develop, test, and maintain automations within governance standards; coordinate with Technology on enterprise solutions.

Skills

Business analysis

UAT coordination

Automation & RPA

SQL basics

Excel advanced

Power BI/Power Query

Stakeholder management

Agile/Scrum

Jira & Confluence

MS 365

Education

Bachelor’s degree

Tools

Jira

Confluence

Job description

Location: Malvern, PA

Salary: $85,000.00 USD Annually - $90,000.00 USD Annually

Description: Our client is currently seeking a Business Systems Analyst: Hybrid Remote - onsite Tuesday and Wednesday!

The Business Systems Analyst serves as the business-to-technology translator, partnering with stakeholders across business functions to define requirements, analyze solution options, and optimize use of business systems and technologies. This role builds deep, practical knowledge of SaaS platforms, vendor solutions, and automation technologies used across the organization to recommend practical solutions, and supports business backlog management, UAT coordination, and production support analysis that inform prioritization recommendations across the business systems landscape.

Requirements Analysis & Business Rules Definition

(35%) Support the intake framework by helping stakeholders frame problem statements and evaluate current process against desired outcomes. Partner with business stakeholders to elicit, document, and validate business requirements, business rules, and acceptance criteria for system enhancements and new platform capabilities. Translate business needs into user stories, functional specifications, and current-state/future-state workflows. In collaboration with business partners, support discovery sessions that help stakeholders distinguish the underlying business problem from a requested solution.

Solution Analysis, Testing & UAT Coordination

(25%) Evaluate solution options, system configurations, and vendor capabilities, engaging vendors to clarify options, constraints, and recommendations. Validate delivered solutions against documented requirements and acceptance criteria. Coordinate UAT planning, including test scenario development, business tester coordination, defect tracking, and sign-off prior to implementation.

Automation, Integration & Platform Expertise

(25%) Build and maintain functional expertise in SaaS applications, vendor platforms, and supporting technologies used across business functions. Identify opportunities to improve productivity through automation and workflow enhancements. Within approved business-managed platforms and established governance standards, develop, test, document, and maintain fit-for-purpose automations and interim solutions. Coordinate with Technology on solutions involving enterprise architecture, integrations, security, infrastructure, or broader technical ownership, and review vendor documentation to recommend enhancements.

Business Backlog Support & Production Support Analysis

(15%) Support maintenance of the business backlog for assigned systems, ensuring items are well-documented and appropriately sized. Investigate production support issues, analyze root cause, and recommend resolutions with Technology and vendor teams. Develop reporting and basic SQL query analysis to monitor system performance. Technology and vendor teams. Develop reporting and basic SQL query analysis to monitor system performance.

QUALIFICATIONS Education & Training

• Bachelor’s degree required, or an equivalent combination of education and relevant work experience. Concentration in business, information systems, or a related field preferred.
• IIBA business analysis certification (CCBA, CBAP, or equivalent) preferred, or willingness to obtain within a defined period post-hire.
• Agile/Scrum certification (CSM, PSM, SAFe, or equivalent) preferred Knowledge, Skill, and Ability
• Knowledge of business analysis practices—including requirements elicitation, facilitation, and current-state/future state process design—and skill in translating business needs into functional requirements, user stories, and acceptance criteria.
• Ability to evaluate solution options, vendor capabilities, and system configurations; investigate production support issues and recommend resolutions in partnership with Technology and vendor teams.
• Knowledge of Agile delivery methodologies, including backlog grooming, sprint ceremonies, and prioritization support, along with UAT coordination skills such as test case development, defect tracking, and business validation.
• Basic proficiency in SQL or query development, with the ability to build reporting that supports system performance monitoring.
• Proven experience in automation and workflow technologies, including UiPath and RPA concepts, with the ability to identify opportunities and develop, test, document, and maintain automations in approved business-managed platforms within established governance standards.
• Ability to rapidly and independently learn new SaaS applications, vendor platforms, and business workflows, building practical expertise; leverages AI-enabled tools to increase efficiency.
• Strong facilitation, stakeholder-engagement, and communication skills, with the ability to translate technical concepts for non-technical audiences and distinguish underlying business problems from requested solutions.
• Demonstrated advanced Excel (e.g. Power Query, Power Pivot, nested and array formulas, and/or VBA macros), and comfort working with large, complex, or inconsistently structured data sets.
• Proficiency with Microsoft 365 applications and collaboration tools.
• Familiarity with Atlassian products (Jira, Confluence) Experience
• Minimum of three years of progressive experience in business systems analysis, business analysis, or related business technology roles.
• Experience gathering and documenting business requirements, user stories, and acceptance criteria for system enhancements or implementations.
• Experience supporting UAT planning, test execution, and production support analysis preferred.
• Experience with automation or workflow technologies (e.g., UiPath, Power Automate, Power Query, Visual Basic) and SaaS platform configuration concepts preferred.
• Experience in philanthropy or financial services preferred