SaaS Solutions IT Business Analyst - Hybrid SF

Golden Gate Regional Center; United States; Hybrid; USD 76,000 - 91,000; Full time

Benefits offered by this job

Medical and Dental benefits

Life and Disability insurance

Vision coverage

403(b) retirement plan with companyem

Job summary

Golden Gate Regional Center is seeking an IT Business Analyst focused on SaaS solutions in a hybrid San Francisco office. The role partners with IT and business units to translate needs into technical requirements, ensuring secure, scalable SaaS deployments and alignment with organizational goals.

Responsibilities include requirements gathering, process analysis, vendor assessment, and end-user training. Candidates should have a BA/IT degree and 5+ years in IT, with SaaS experience preferred.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 5+ years in Information Technology, preferably SaaS.
• Experience with SaaS solutions in nonprofit/healthcare settings is a plus.

Responsibilities

• Gather and document requirements for SaaS solutions from stakeholders.
• Analyze processes and identify technology-driven improvements.
• Support evaluation, selection, and implementation of SaaS applications with vendor assessment.
• Ensure SaaS solutions meet data security, accessibility, and regulatory requirements.
• Provide training and support to end-users and monitor performance.

Skills

SaaS platforms

SaaS solutions

SSO concepts

REST APIs

Data privacy

Analytical thinking

Cross-functional

Education

Bachelor's degree

Tools

SCIM

SaaS administration

Job description

Golden Gate Regional Center is seeking an IT Business Analyst focused on SaaS solutions in a hybrid San Francisco office. The role partners with IT and business units to translate needs into technical requirements, ensuring secure, scalable SaaS deployments and alignment with organizational goals.

Responsibilities include requirements gathering, process analysis, vendor assessment, and end-user training. Candidates should have a BA/IT degree and 5+ years in IT, with SaaS experience preferred.