SaaS Solutions IT Business Analyst - Hybrid SF

Golden Gate Regional Center Inc; San Francisco (CA); Hybrid; USD 75,518 - 90,621; Full time

Benefits offered by this job

Medical and Dental benefits

10% employer contribution to a retirement account

Generous time off benefits

Job summary

A community-focused nonprofit organization in San Francisco is looking for an IT Business Analyst to work with various departments to enhance SaaS solutions. The ideal candidate will have a Bachelor's degree and over 5 years of IT experience, especially in SaaS applications. Key responsibilities include analyzing business needs, supporting SaaS implementation, and providing end-user training. The position offers a hybrid work model and a comprehensive benefits package, including generous time off and employer contributions to retirement plans.

Qualifications

• 5+ years of experience in Information Technology, preferably in SaaS solutions.
• Experience in nonprofit, healthcare or human services environments is preferred.
• Proven experience as a Business Analyst, preferably focusing on SaaS solutions.

Responsibilities

• Collaborate with business stakeholders to gather and document requirements for SaaS solutions.
• Analyze business processes and identify opportunities for improvement through technology solutions.
• Support the evaluation, selection, and implementation of SaaS applications.

Skills

Understanding of Single Sign-On (SSO) concepts

Knowledge of REST APIs and system integrations

Excellent communication and interpersonal skills

Strong problem-solving and analytical skills

Education

Bachelor's degree in Business Administration, Information Technology, or a related field

Job description

A community-focused nonprofit organization in San Francisco is looking for an IT Business Analyst to work with various departments to enhance SaaS solutions. The ideal candidate will have a Bachelor's degree and over 5 years of IT experience, especially in SaaS applications. Key responsibilities include analyzing business needs, supporting SaaS implementation, and providing end-user training. The position offers a hybrid work model and a comprehensive benefits package, including generous time off and employer contributions to retirement plans.