SaaS Sales Enablement & Contracts Lead

Energy Exemplar; Salt Lake City (UT); On-site; USD 75,000 - 110,000; Full time

Job summary

Energy Exemplar in Salt Lake City is seeking a Sales Support Manager to coordinate end-to-end SaaS opportunities, from quotes to contract execution, onboarding, billing handover, and renewals. You will partner with Sales, Legal, Finance, Deal Desk, Customer Success and Operations to ensure the documentation is accurate, compliant, and timely.

This hands-on, highly organized role requires 4–5 years in sales support or commercial operations, strong communication, and project-management skills,

Qualifications

• Bachelor’s degree or diploma preferred in related discipline.
• 4–5 years’ experience in sales support or commercial operations.
• Experience supporting SaaS or technology sales processes.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication.
• Experience with contract redlines desirable.

Responsibilities

• Manage end-to-end sales support for SaaS opportunities, from quote creation through contract execution, onboarding, and billing handover.
• Prepare, review, and coordinate standard SaaS commercial documentation, including quotes, proposals, order forms, statements of work, contract amendments, renewals, and related documentation.
• Serve as a key point of contact for Sales on commercial process, documentation requirements, approval pathways, and deal progression.
• Coordinate contract review and negotiation workflows, including managing redlines, tracking changes, and liaising with Legal and internal stakeholders to resolve issues efficiently.
• Support the preparation and administration of new client agreements, renewals, expansions, variations, and other changes to existing contracts.
• Ensure commercial and contractual records are complete, accurate, appropriately approved, and stored per governance requirements.
• Coordinate RFPs/RFIs/tenders and procurement requests with timelines and expert inputs for compliant submissions.
• Coordinate vendor onboarding, client due diligence, security questionnaires, procurement portals, and other customer documentation requirements.
• Maintain accurate opportunity, account, quote, and contract data in Salesforce and related systems.
• Partner with Finance to support invoicing, PO collection, billing setup, and resolving discrepancies.
• Collaborate with Customer Success, Operations, and Delivery to ensure handover and timely activation of licences, services, and training.
• Monitor workflows and identify opportunities to improve efficiency, documentation quality, and stakeholder experience.
• Develop templates, playbooks, trackers, and process documentation for core sales support and contract-management activities.
• Provide reporting and operational support to Sales leadership on pipeline hygiene, contract status, and activity.
• Support ad hoc commercial operations and business initiatives as required.

Skills

Contract administration

SaaS knowledge

Cross-functional collaboration

Project management

Attention to detail

Communication skills

Ownership mindset

Education

Bachelor’s degree or diploma in Business Administration or related field

Tools

Salesforce

CPQ

Microsoft Office

E-signature tools

Job description

Energy Exemplar in Salt Lake City is seeking a Sales Support Manager to coordinate end-to-end SaaS opportunities, from quotes to contract execution, onboarding, billing handover, and renewals. You will partner with Sales, Legal, Finance, Deal Desk, Customer Success and Operations to ensure the documentation is accurate, compliant, and timely.

This hands-on, highly organized role requires 4–5 years in sales support or commercial operations, strong communication, and project-management skills,