SaaS Platform Engineer: Automation, IAM & AI Tools

CapTech Consulting; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Learning & Development

Modern Health

Carrot Fertility

Fringe stipend program

Employee Resource Groups

Philanthropic Partnerships

401(k) Matching

Job summary

CapTech Consulting is seeking a SaaS platform engineer to own and evolve our enterprise software ecosystem. You will drive automation, security, and scalability across platforms, partnering with IT Operations, InfoSec, and business teams.

This is a hands-on, technically focused role with visibility and impact across CapTech. You will lead modernization efforts, pilot AI-enabled tools, and shape access models and configurations, applying best-practice governance and change management.

Qualifications

• Experience administering cloud-based SaaS environments in enterprise settings.
• Ability to act as trusted technical advisor and escalation point.
• Strong communication with both technical and non-technical stakeholders.
• Comfort working with autonomy and accountability.

Responsibilities

• Act as technical owner for a portfolio of SaaS and select on-premises platforms.
• Evaluate, pilot, and implement AI-enabled tools to improve productivity and insights.
• Design and manage configurations, integrations, and access models.
• Lead automation initiatives (AI agents, PowerShell, APIs, workflows).
• Serve as SME for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot).
• Design and manage SSO integrations using SAML and OIDC, ensuring secure access patterns.
• Enforce least-privilege access, governance controls, and audit readiness.
• Influence ITIL-aligned change management practices.

Job description

CapTech Consulting is seeking a SaaS platform engineer to own and evolve our enterprise software ecosystem. You will drive automation, security, and scalability across platforms, partnering with IT Operations, InfoSec, and business teams.

This is a hands-on, technically focused role with visibility and impact across CapTech. You will lead modernization efforts, pilot AI-enabled tools, and shape access models and configurations, applying best-practice governance and change management.