SaaS Platform Engineer: AI-Driven Automation & Security

CapTech; Richmond (VA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Learning & Development

Modern Health

Carrot Fertility

Fringe – stipend program

401(k) Matching

Job summary

CapTech is seeking a hands‑on SaaS platform engineer to own and evolve our enterprise cloud ecosystem. You’ll drive automation, security, and scalability while partnering with ITOperations, InfoSec, and business teams to deliver scalable solutions.

In this role you’ll influence tooling, architecture, and operational standards, serving as a technical owner for SaaS and select on‑prem platforms and mentoring teams on best practices.

Qualifications

• Experience supporting and administering complex cloud‑based SaaS environments in professional or enterprise settings.
• Ability to operate as a trusted technical advisor and escalation point.
• Experience administering: Microsoft 365 (Entra ID, Power Platform, Intune, Copilot).
• Experience with Azure, AWS, and Google Cloud Platform.
• Platform configurations across a diverse portfolio of SaaS solutions.
• Strong PowerShell scripting skills.
• Comfort working in macOS and Windows CLI environments.
• Understanding of identity, authentication, and authorization models.
• Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions.

Responsibilities

• Act as a technical owner for a portfolio of SaaS and select on‑premises platforms supporting CapTech employees.
• Evaluate, pilot, and implement AI‑enabled tools that improve productivity, support, and operational insight.
• Design, implement, and continuously improve application configurations, integrations, and access models.
• Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes.
• Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot).
• Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns.
• Partner with Security and IT Leadership to enforce least‑privilege access, governance controls, and audit readiness.
• Influence change management practices aligned with ITIL, balancing agility and stability.
• Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions.

Skills

SaaS platforms

PowerShell

Microsoft 365

Entra ID

Power Platform

Intune

Copilot

Azure

AWS

GCP

IAM / SSO

Documentation

Tools

macOS CLI

Windows CLI

Job description

CapTech is seeking a hands‑on SaaS platform engineer to own and evolve our enterprise cloud ecosystem. You’ll drive automation, security, and scalability while partnering with ITOperations, InfoSec, and business teams to deliver scalable solutions.

In this role you’ll influence tooling, architecture, and operational standards, serving as a technical owner for SaaS and select on‑prem platforms and mentoring teams on best practices.