SaaS Onboarding & Launch Lead

Hussle; Lehi (UT); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

401k Matching

Medical, dental, and vision coverage

Access to mental health and wellness resources

Résumé du poste

Hussle is looking for an Onboarding Manager to oversee customer onboarding and implementation. In this role, you will be accountable for ensuring speed to launch and quality, engaging with Sales, Product, Engineering, and Customer Success teams.

You will need to have at least 2 years of experience in similar roles, with a strong focus on SaaS platforms and project management. This position offers a collaborative office environment and significant opportunities for career advancement.

Qualifications

• 2+ years in Implementation, Onboarding, or Project Management roles.
• Experience working with SaaS platforms, preferably in enablement tools.
• Proven ability to manage multiple concurrent projects.

Responsabilités

• Own end-to-end onboarding for new customers from contract signature through launch.
• Drive customers to launch within defined timeframes (typically 30-90 days).
• Guide customers on best practices for content structure and communication strategy.

Connaissances

Customer Implementation & Launch Ownership

Cross-Functional Project Leadership

Integration & Technical Coordination

Customer Enablement & Training

Documentation & Process Standardization

Outils

SaaS platforms

CRM

MarTech

SalesTech

Description du poste

Hussle is looking for an Onboarding Manager to oversee customer onboarding and implementation. In this role, you will be accountable for ensuring speed to launch and quality, engaging with Sales, Product, Engineering, and Customer Success teams.

You will need to have at least 2 years of experience in similar roles, with a strong focus on SaaS platforms and project management. This position offers a collaborative office environment and significant opportunities for career advancement.