SaaS Implementation & Product Manager

ABLSoft; Burlingame (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

ABLSoft, located in Burlingame, CA, is seeking an Implementation Project/Product Manager to lead customer installations and provide comprehensive support for our cloud-based financial software. The role demands a candidate who can thrive in a fast-paced environment and work directly with both customers and internal teams.

Key qualifications include a BA/BS degree, strong interpersonal skills, and 2–3 years of experience in product support. This is a unique opportunity to grow within a dynamic SaaS development cycle.

Qualifications

• 2–3 years of product support, testing, or technical writing experience in enterprise software.
• A computer science and/or finance background is a plus.

Responsibilities

• Manage new customer product installations and provide training.
• Drive custom software projects and define customer requirements.
• Work with sales to support customer relationships and resolve issues.
• Develop content for web resources and online demos.

Skills

Customer-focused orientation

Strong interpersonal skills

Problem-solving skills

Tech savvy

Excellent written communication skills

Excellent oral communication skills

Excellent organization skills

Project management skills

Education

BA/BS degree or equivalent

Job description

ABLSoft, located in Burlingame, CA, is seeking an Implementation Project/Product Manager to lead customer installations and provide comprehensive support for our cloud-based financial software. The role demands a candidate who can thrive in a fast-paced environment and work directly with both customers and internal teams.

Key qualifications include a BA/BS degree, strong interpersonal skills, and 2–3 years of experience in product support. This is a unique opportunity to grow within a dynamic SaaS development cycle.