SaaS Implementation & Onboarding Specialist

BizzyCar, Inc.; St. Louis (MO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Paid time off including vacation, sick

Ongoing training and development

Supportive, collaborative team

Job summary

BizzyCar, Inc. is hiring a Technical Setup Specialist on the Implementation Team to drive a customer’s successful start with BizzyCar.

You will manage the technical setup process, run kickoff calls, and handle the initial integration configuration for new customers, ensuring go-live within a few days to three weeks. You’ll collaborate with Customer Success, DMS and Scheduling vendors, and Sales to onboard, configure, integrate, and verify setups, maintaining clear timelines and deliverables

Qualifications

• 2+ years in technical onboarding, implementation, or SaaS IT support.
• Strong knowledge of software configuration, APIs, and integration workflows.
• Familiarity with DMS or automotive CRM is a plus.
• Clear, professional written and verbal communication.
• Highly organized and able to manage multiple setup projects.

Responsibilities

• Serve as the primary contact during the implementation phase.
• Lead kickoff calls and manage follow-ups.
• Connect customer DMS and Scheduler tool integrations.
• Troubleshoot initial scheduling errors.
• Update configurations and process historical data.
• Schedule test appointments and perform pre-launch checks.
• Ensure a smooth handoff to Customer Success after setup.
• Document setup procedures and contribute to knowledge bases.

Skills

Technical onboarding

Project management

IT support

APIs

Integration workflows

DMS/CRM familiarity

Salesforce/HubSpot

Tools

Salesforce

HubSpot

Job description

BizzyCar, Inc. is hiring a Technical Setup Specialist on the Implementation Team to drive a customer’s successful start with BizzyCar.

You will manage the technical setup process, run kickoff calls, and handle the initial integration configuration for new customers, ensuring go-live within a few days to three weeks. You’ll collaborate with Customer Success, DMS and Scheduling vendors, and Sales to onboard, configure, integrate, and verify setups, maintaining clear timelines and deliverables