SaaS & Data Insights Analyst

The Sherwin-Williams Company; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Technical Analyst in Cleveland to support SaaS and enterprise-wide applications, ensuring data accuracy and system reliability. You will develop queries, create reports, and guide data governance efforts across departments.

You will collaborate with technical teams, configure applications, train users, and help optimize performance while maintaining security and data quality standards. This role is based at our Cleveland Headquarters.

Qualifications

• Bachelor's degree in CS or IT; or 3+ years enterprise-wide software support in lieu of degree.
• Minimum 2+ years in enterprise-wide software support with knowledge of SDLC.
• Knowledge of enterprise-wide applications and software platforms.
• Experience with SaaS and enterprise-wide systems.
• Experience in configuring and setting up various enterprise-wide applications.
• Familiarity with security designs for technology solutions.
• Experience in database management and maintenance.
• Ability to develop custom queries using query/reporting tools.
• Knowledge of data management best practices and data quality controls.
• Strong analytical, problem-solving and cross-functional collaboration skills.
• Legal authorization to work without sponsorship now or in the future.

Responsibilities

• Support SaaS and enterprise-wide apps, assisting in design considerations and business impact.
• Organize data for internal department planning and activities.
• Perform basic configuration, setup, and updates of applications.
• Load data into established tables and databases.
• Propose governance standards for data input, structures and storage.
• Build reports to facilitate management decisions.
• Set up user access and train users on applications.
• Suggest changes in applications development, maintenance and standards.
• Collaborate with cross-functional teams to ensure system interoperability.
• Coordinate with client stakeholders and external vendors for enterprise-wide support.

Skills

Experience in enterprise-wide software

SaaS and enterprise-wide systems

Knowledge of enterprise-wide apps

Configuration and setup of apps

Security design principles

Database management & maintenance

Develop custom queries

Data management best practices

Analytical and problem-solving skills

Communication and collaboration

Legal work authorization (no visa)**

Education

Bachelor's degree in Computer Science or Information Technology

In lieu of degree: 3+ years enterprise-wide software support

Job description

The Sherwin-Williams Company is seeking a Technical Analyst in Cleveland to support SaaS and enterprise-wide applications, ensuring data accuracy and system reliability. You will develop queries, create reports, and guide data governance efforts across departments.

You will collaborate with technical teams, configure applications, train users, and help optimize performance while maintaining security and data quality standards. This role is based at our Cleveland Headquarters.