SaaS Contracts Specialist

Fastly, Inc.; New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Job summary

Fastly, Inc. is seeking a proactive Contracts Administrator to manage contract lifecycles for sales, vendors, and partners. You will work with Salesforce and CLM tools to process contracts efficiently and support the month-end close with the sales organization.

The role emphasizes collaboration with multiple internal teams and rigorous policy adherence. The ideal candidate has 2–4 years of SaaS contract experience, strong communication, and the ability to learn new systems quickly.

Qualifications

• Education: Bachelor’s degree
• 2–4 years of contract management experience in SaaS, AI or fast-paced tech environments
• CRM (Salesforce) and automated CLM tools (Ironclad, DocuSign) and AI-assisted negotiation tools like Claude or Gemini
• Strong written and oral communication with internal partners
• Strong time-management, organization, and risk-based judgment

Responsibilities

• Contract Administration from intake through execution and close, using Salesforce and CLM software
• Support the sales cycle during high-volume close periods
• Collaborate with quote-to-cash teams to support contractual terms and revenue transactions
• Review signature requests against policy and assist in drafting non-complex agreements
• Contribute to team playbooks, templates, and knowledge management
• Communicate status and escalate blockers with recommendations

Skills

Contract management

Sales negotiations

Communication

Time management

Education

Bachelor's degree

Tools

Salesforce

Ironclad

DocuSign

Job description

Fastly, Inc. is seeking a proactive Contracts Administrator to manage contract lifecycles for sales, vendors, and partners. You will work with Salesforce and CLM tools to process contracts efficiently and support the month-end close with the sales organization.

The role emphasizes collaboration with multiple internal teams and rigorous policy adherence. The ideal candidate has 2–4 years of SaaS contract experience, strong communication, and the ability to learn new systems quickly.