SaaS Client Growth Manager — Enterprise Accounts

Jonas Software; United States; Remote; USD 110,000 - 165,000; Full time

Job summary

Jonas Club USA is seeking a seasoned Client Manager to drive new logo and back-to-base sales of software and services. You will guide prospects through the sales journey, manage CRM with discipline, and consistently meet or exceed targets through strong relationship-building and consulting.

You will conduct onsite and remote demonstrations, collaborate with marketing, prepare quotes, and support contract renewals. A customer-first mindset and travel readiness are essential.

Qualifications

• 10+ years of sales experience, with at least 5 years in client management or account management
• Proven success in selling software, including SaaS solutions
• Strong knowledge of CRM systems, particularly Salesforce
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively, with strong problem-solving abilities
• Experience in conducting software demonstrations and handling objections
• Strong organizational and time management skills
• Self-motivated, with a focus on customer service and achieving sales targets
• Ability to travel within Canada and the United States
• Experience with Jonas Club software or similar solutions is an asset

Responsibilities

• Manage the entire sales process, overseeing all stages from lead generation through product demonstration, negotiation, and closing deals
• Maintain discipline with CRM, ensuring all interactions and updates are accurately recorded and CRM hygiene is consistently upheld throughout the sales cycle
• Meet Activity KPIs and Sales Revenue Targets, consistently achieving client engagement and revenue generation goals
• Drive value by managing and nurturing current accounts, minimizing attrition by building strong relationships, providing regular touchpoints throughout the year, and assisting with contract renewals and documentation
• Maintain a customer-first attitude, prioritizing client needs in all interactions to ensure exceptional customer service and satisfaction
• Collaborate closely with the marketing team, executing on marketing-qualified leads with speed and precision, ensuring timely follow-ups and seamless coordination between sales and marketing
• Prepare quotes and manage contracts, handling documentation and responses to requests for proposals (RFPs) accurately and efficiently
• Conduct both onsite and remote product demonstrations to showcase the benefits of Jonas Club solutions
• Participate in trade shows and industry events to promote Jonas Club products, build relationships, and represent the company
• Provide regular sales reports, delivering consistent updates to the Director of Sales on pipeline activity, targets, and closed deals

Skills

Sales experience

Account management

Verbal communication

Written communication

Problem solving

Time management

Self-motivation

Team collaboration

Travel readiness

Tools

Salesforce

Job description

Jonas Club USA is seeking a seasoned Client Manager to drive new logo and back-to-base sales of software and services. You will guide prospects through the sales journey, manage CRM with discipline, and consistently meet or exceed targets through strong relationship-building and consulting.

You will conduct onsite and remote demonstrations, collaborate with marketing, prepare quotes, and support contract renewals. A customer-first mindset and travel readiness are essential.