RV Walk-Through Specialist - Customer Education

Lee County RV Sales Compa; Fort Myers (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

North Trail RV in Fort Myers, FL is seeking a reliable RV Walk-Through Coordinator to educate guests on their new vehicle’s operation and features, ensuring a smooth and positive customer experience. You will lead walk-throughs, explain systems, and coordinate with service and sales to prepare deliveries.

The role emphasizes strong communication, product knowledge, and proactive problem-solving to support guests from pre-delivery through post-delivery interactions.

Qualifications

• Strong communication skills, verbal and written.
• Familiarity with RV systems and operation.
• Customer service oriented and professional.
• Organizational skills and time management.
• Detail-oriented with accuracy.
• Basic technical aptitude with RV systems.
• Ability to identify and resolve walk-through issues.
• Valid driver's license and background check.
• Good attendance; able to work 8-hour shifts Mon-Fri and weekends as needed.

Responsibilities

• Lead customers through a comprehensive tour of their new RV.
• Explain how to operate and maintain the RV.
• Prepare RV for delivery with service and sales teams.
• Provide ongoing post-walk-through support to customers.
• Collaborate with service, sales, and parts departments to ensure a seamless experience.
• Assist with RV inventory and accessories management.

Skills

Strong Communication

Product Knowledge

Customer Service

Organizational Skills

Detail-Oriented

Technical Aptitude

Problem-Solving

Driver's License

Attendance Flexibility

Job description

North Trail RV in Fort Myers, FL is seeking a reliable RV Walk-Through Coordinator to educate guests on their new vehicle’s operation and features, ensuring a smooth and positive customer experience. You will lead walk-throughs, explain systems, and coordinate with service and sales to prepare deliveries.

The role emphasizes strong communication, product knowledge, and proactive problem-solving to support guests from pre-delivery through post-delivery interactions.