RV Shop Dispatcher — Lead Scheduling & Logistics

Bretz RV & Marine; Billings (MT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k)

On-site daycare

Holiday pay

Employee discounts

RV borrow program

Profit sharing

Job summary

Bretz RV & Marine in Billings, MT is seeking a high-energy shop dispatcher to coordinate work orders with RV technicians and service staff. You will monitor capacity, estimate times, and ensure work starts promptly while maintaining safety and policy compliance.

The ideal candidate has a mechanical background, strong computer and communication skills, and a proven leadership ability. On-site training is provided, with some travel possible.

Qualifications

• High school diploma and/or graduate of an applicable trade school in a mechanical or construction field.
• 6 months related experience as a shop dispatcher and/or training; or equivalent combination of education and experience.
• Must have proven leadership skills and abilities
• Strong computer, typing and communication skills are a must.
• RV Technician Certification school is provided when you join our team, most of which is provided on-site, however, some travel may be required.

Responsibilities

• Manage work orders and distribute them to RV technicians
• Inform Service Manager, Shop Foreman, and Service Writers of available shop capacity
• Review repair orders and estimate time to complete work and start times
• Coordinate with lot porters to move RVs safely in/out; assist as needed
• Perform quality control checks
• Adhere to dealership policies on RV care and operation
• Attend company and factory training
• Keep current with factory technical bulletins
• Answer service phone calls and follow up when needed

Skills

Leadership

Computer skills

Typing

Communication

Education

High school diploma / trade school

RV Technician Certification (on-site)

Job description

Bretz RV & Marine in Billings, MT is seeking a high-energy shop dispatcher to coordinate work orders with RV technicians and service staff. You will monitor capacity, estimate times, and ensure work starts promptly while maintaining safety and policy compliance.

The ideal candidate has a mechanical background, strong computer and communication skills, and a proven leadership ability. On-site training is provided, with some travel possible.