Production Supervisor

Bretz RV & Marine; Billings (MT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k)

On-site daycare

Holiday pay

Employee discounts

RV borrow program

Profit sharing

Job summary

Bretz RV & Marine in Billings, MT is seeking a high-energy shop dispatcher to coordinate work orders with RV technicians and service staff. You will monitor capacity, estimate times, and ensure work starts promptly while maintaining safety and policy compliance.

The ideal candidate has a mechanical background, strong computer and communication skills, and a proven leadership ability. On-site training is provided, with some travel possible.

Qualifications

• High school diploma and/or graduate of an applicable trade school in a mechanical or construction field.
• 6 months related experience as a shop dispatcher and/or training; or equivalent combination of education and experience.
• Must have proven leadership skills and abilities
• Strong computer, typing and communication skills are a must.
• RV Technician Certification school is provided when you join our team, most of which is provided on-site, however, some travel may be required.

Responsibilities

• Manage work orders and distribute them to RV technicians
• Inform Service Manager, Shop Foreman, and Service Writers of available shop capacity
• Review repair orders and estimate time to complete work and start times
• Coordinate with lot porters to move RVs safely in/out; assist as needed
• Perform quality control checks
• Adhere to dealership policies on RV care and operation
• Attend company and factory training
• Keep current with factory technical bulletins
• Answer service phone calls and follow up when needed

Skills

Leadership

Computer skills

Typing

Communication

Education

High school diploma / trade school

RV Technician Certification (on-site)

Job description

$55,000 to $65,000 ANNUALLY

Our busy dealership is in need of a shop dispatcher. The ideal candidate for this position would be high energy, fast-paced, organized, and be able to work under pressure. This is a very rewarding position for the right person, that person should come from a mechanical background, be professional, responsible, and have an excellent work ethic. If this sounds like you, then this career path is for you.

Job Responsibilities

• Manage work orders and distribute them to RV technicians
• Communicate with Service Manager, Shop Foreman, and Service Writers to keep them informed at all times of available shop capacity.
• Review all repair orders, determine the time required to perform work, and when work is to be started so that it is finished promptly.
• Communicate with lot porters to have RV’s moved in and out of the shop safely and efficiently, assist with moving when needed
• Perform quality control checks
• Maintain strict adherence to dealership policies on RV care and operation
• Attend company and factory training
• Keep current with factory technical bulletins
• Answer service phone calls and follow up when needed

Education and/or Experience

• High school diploma and/or graduate of an applicable trade school in a mechanical or construction field.
• 6 months related experience as a shop dispatcher and/or training; or equivalent combination of education and experience.
• Must have proven leadership skills and abilities
• Strong computer, typing and communication skills are a must.
• RV Technician Certification school is provided when you join our team, most of which is provided on-site, however, some travel may be required.

Certificates, Licenses, Registrations

• Driver License required
• Clean and insurable driving record

Compensation

• Salary + Commission

Schedule

• Monday - Saturday availability required

Physical Requirements

• Frequent walking, bending and stooping
• Prolonged sitting
• Climbing ladders and standing on RV roofs

Benefits (full-time team members)

• Competitive pay and growth opportunities
• Medical, dental, and vision plan options
• 401(k) retirement plan with employer match
• On-site employee daycare (where available)
• Holiday pay and time offbenefitsvary by role and policy (some positions may receive vacation or other role-based time off in lieu of PTO)
• Employee discounts
• Employee borrow program (take a camper and go camping)
• Profit sharing

Benefits are offered in accordance with plan documents and company policy, and may change from time to time. Eligibility and available benefits vary by position, location, and employment status and may be subject to waiting periods, hours worked, and other requirements.

What you can expect from Bretz

• Opportunity to work in a family-oriented environment where work life balance matters
• Growth and advancement opportunities
• Team building activities and events throughout the year
• The opportunity to be a part of a team in a booming industry that works together to provide every customer with a world class experience

EEOC

Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.