RV Service & General Manager: Lead High-Impact Service

Premier Auto and RV; Falcon (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Premier Auto and RV in Falcon, CO is seeking an RV Service & General Manager to oversee the service department and general business operations, including mobile RV service, emissions testing, parts store management, and coordination of the sales/service center.

You will lead staff, ensure quality repairs, manage costs, forecast goals, and maintain customer satisfaction while upholding safety and regulatory standards.

Qualifications

• 5+ years of experience in RV or automotive service management.
• Strong leadership and team-building skills.
• Technical knowledge of RV systems (electrical, plumbing, HVAC, chassis).
• Familiarity with service software, warranty procedures, and inventory systems.
• Valid driver’s license and clean driving record.

Responsibilities

• Run an efficient and profitable service department.
• Schedule and supervise technicians and service staff.
• Monitor technician productivity and optimize billable time.
• Oversee repair orders, warranty submissions, and service documentation.
• Ensure compliance with safety regulations and environmental standards.
• Maintain high-quality service standards and minimize comebacks.
• Conduct regular inspections of completed work for quality assurance.
• Recommend tools, equipment, and training to improve service capabilities.
• Manage mobile RV service operations including scheduling and dispatch.
• Oversee emissions testing procedures and compliance.
• Forecast and manage departmental and company-wide goals and budgets.
• Monitor business performance using reports and KPIs.
• Develop and implement operational policies and procedures.
• Ensure compliance with federal, state, and local regulations.
• Maintain accurate records for service, payroll, inventory, and customer interactions.
• Coordinate with parts, sales, and administrative departments for smooth operations.
• Oversee parts store operations including inventory management and customer service.
• Manage sales and service center activities to ensure customer satisfaction and profitability.
• Hire, train, and mentor service and support staff.
• Conduct regular team meetings and performance reviews.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Facilitate technical training and certification opportunities.

Skills

Leadership

Team-building

Communication

Problem-solving

Organizational skills

Customer service

Scheduling

Service software

Education

Bachelor’s degree in Business, Automotive Technology, or related field

Equivalent experience in RV service and business management

Tools

Service software

Inventory systems

Warranty procedures

Job description

Premier Auto and RV in Falcon, CO is seeking an RV Service & General Manager to oversee the service department and general business operations, including mobile RV service, emissions testing, parts store management, and coordination of the sales/service center.

You will lead staff, ensure quality repairs, manage costs, forecast goals, and maintain customer satisfaction while upholding safety and regulatory standards.