RV Service Dispatch Maestro

Bishs-Rv; Meridian (ID); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, vision, dental

401K matching

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

RV Borrowing Program

Job summary

Bish’s RV in Meridian, Idaho, is seeking a Dispatcher Coordinator to optimize technician scheduling, assign repair orders, and maintain clear communication across service teams and customers. The role focuses on maximizing shop efficiency, reducing downtime, and delivering exceptional service.

The candidate will monitor progress, manage prioritization, and use dispatch tools to track performance and improve workflows, contributing to a high-performance, customer-centric culture.

Qualifications

• Strong scheduling and workflow coordination skills.
• Excellent communication and interpersonal abilities for cross-team coordination.
• Problem-solving and decision-making skills in dynamic environments.
• Ability to analyze data and make informed scheduling decisions.
• Proficiency with scheduling software and dispatch tools.

Responsibilities

• Coordinate technician workflow and assign repair orders based on skill, availability, and priority.
• Monitor progress and ensure adherence to schedules and promised timelines; adjust as needed.
• Communicate clearly with technicians, service advisors, and customers about expectations and delays.
• Track performance metrics and report daily results to the service manager.
• Identify bottlenecks and collaborate with the service manager to improve workflows.

Job description

Bish’s RV in Meridian, Idaho, is seeking a Dispatcher Coordinator to optimize technician scheduling, assign repair orders, and maintain clear communication across service teams and customers. The role focuses on maximizing shop efficiency, reducing downtime, and delivering exceptional service.

The candidate will monitor progress, manage prioritization, and use dispatch tools to track performance and improve workflows, contributing to a high-performance, customer-centric culture.