RV Shop Dispatch Lead | Operations & Scheduling

bretzrv; Billings (MT); On-site; USD 55,000 - 65,000; Full time

Job summary

Bretz RV & Marine in Montana is seeking a high-energy shop dispatcher to join our busy service team. If you have a mechanical background, a strong work ethic, and leadership abilities, this role offers a rewarding path with room to grow.

You will manage work orders, coordinate with technicians and managers, review repair orders, and ensure work starts and finishes on schedule. We offer competitive pay ($55,000–$65,000 annually) and comprehensive benefits.

Qualifications

• High school diploma or trade school in mechanical/construction field.
• 6 months related experience as shop dispatcher or training; or equivalent.
• Proven leadership abilities.
• Strong computer, typing and communication skills.
• RV Technician Certification training is provided on-site.

Responsibilities

• Manage work orders and distribute them to RV technicians.
• Coordinate with Service Manager, Shop Foreman and Service Writers on capacity.
• Review repair orders and schedule start times to finish promptly.
• Communicate with lot porters to move RVs safely and efficiently.
• Perform quality control checks.
• Adhere to dealership policies on RV care and operation.
• Attend company and factory training.
• Keep current with factory technical bulletins.
• Answer service phone calls and follow up when needed.

Skills

Leadership skills

Strong computer skills

Typing skills

Communication skills

Education

High school diploma

Job description

Bretz RV & Marine in Montana is seeking a high-energy shop dispatcher to join our busy service team. If you have a mechanical background, a strong work ethic, and leadership abilities, this role offers a rewarding path with room to grow.

You will manage work orders, coordinate with technicians and managers, review repair orders, and ensure work starts and finishes on schedule. We offer competitive pay ($55,000–$65,000 annually) and comprehensive benefits.