RV Service Advisor: Upsell & Customer Care

Camping World; Chichester (NH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Job summary

Camping World Holdings, Inc. is seeking team members to assist customers with specialized product needs and installations in a fast-paced RV retail environment. You will engage customers directly, estimating prices for installations and driving add-on sales to improve transaction value.

The role emphasizes strong communication, organization, and adherence to store procedures, with benefits and a clear commission-based earning structure described in the posting.

Qualifications

• Minimum of one year of service experience preferred.
• RV products or camping lifestyle experience.
• Ability to perform internet searches daily.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.
• Keep customers apprised of work progress.

Skills

Service experience

RV product knowledge

Computer skills

Organization

Policy adherence

Driver's license

Lifting up to 25 lbs

Standing/bending

Job description

Camping World Holdings, Inc. is seeking team members to assist customers with specialized product needs and installations in a fast-paced RV retail environment. You will engage customers directly, estimating prices for installations and driving add-on sales to improve transaction value.

The role emphasizes strong communication, organization, and adherence to store procedures, with benefits and a clear commission-based earning structure described in the posting.