RV Service Concierge & Upsell Specialist

FreedomRoads, LLC; Lubbock (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training opportunities

Medical, dental, vision and more

Job summary

Camping World Holdings, Inc. is seeking a customer-focused associate to determine RV product needs and propose add-ons to increase transaction value. You will provide installation price estimates and keep customers informed as work progresses.

The role requires strong organizational skills, internet research ability, and adherence to department procedures. A valid driver's license is preferred; this is a full-time, commission-based position with benefits.

Qualifications

• Minimum of one year of service experience preferred.
• RV product knowledge or camping lifestyle experience.
• Ability to perform internet searches and work daily on a computer.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.
• Lift up to 25 lbs and move up to 50 lbs with assistance; prolonged standing and bending.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.
• Keep customers apprised of work progress.

Skills

Customer service

Sales

Follow up

Organization

Internet research

Communication

Tools

Computer proficiency

Job description

Camping World Holdings, Inc. is seeking a customer-focused associate to determine RV product needs and propose add-ons to increase transaction value. You will provide installation price estimates and keep customers informed as work progresses.

The role requires strong organizational skills, internet research ability, and adherence to department procedures. A valid driver's license is preferred; this is a full-time, commission-based position with benefits.