RV Service Advisor - Uncapped Commissions + Benefits

campingworld; Boyertown (Berks County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Medical insurance

Dental insurance

Vision insurance

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed about work progress.

The role emphasizes customer service, potential add-on sales, and accurate estimates for installations. A background in RV products or camping lifestyle and strong organizational skills are a plus.

Qualifications

• One year of service experience preferred.
• Previous RV product or camping lifestyle.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow up skills.
• Must follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and move up to 50 lbs with assistive devices.
• Prolonged standing, stooping, crawling and bending.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.
• Keep customers apprised of work progress.

Skills

Customer service

Communication

Computer proficiency

RV product knowledge

Organizational skills

Follow procedures

Tools

CRM software

MS Office / Google Docs

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed about work progress.

The role emphasizes customer service, potential add-on sales, and accurate estimates for installations. A background in RV products or camping lifestyle and strong organizational skills are a plus.