RV Service Advisor — Uncapped Commission & Growth

Camping World; Salem (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Parental leave

Tuition Reimbursement

On the job training

Medical, dental, vision benefits

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, keeping customers informed on work progress.

Responsibilities include determining product needs with customers, suggesting add-ons to raise average tickets, and providing price estimates before scheduling. Role requires computer use, strong organization, and adherence to department procedures.

Qualifications

• A minimum of one year of service experience is preferred.
• Previous RV product or camping lifestyle experience is preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

RV experience

Customer service

Computer proficiency

Organizational skills

Policy adherence

Valid driver's license

Physical stamina

Tools

Internet searches

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, keeping customers informed on work progress.

Responsibilities include determining product needs with customers, suggesting add-ons to raise average tickets, and providing price estimates before scheduling. Role requires computer use, strong organization, and adherence to department procedures.