RV Service Advisor: High-Earning, Sales-Driven Role

Blue Compass RV Bakersfield; Bakersfield (CA); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, F

FSA’s, and life insurance

Paid Time Off and paid holidays

401K

Pet Insurance

5-day work week

Employee Assistance Program (EAP)

Legal Coverage and Identity Theft

Referral Program

Ongoing Training and Development

Structured Career Path

Job summary

Blue Compass RV Bakersfield is seeking a Service Advisor to join our team, offering a salary + commission structure with earning potential in a performance-driven environment.

The role centers on delivering exceptional customer experiences, guiding customers through service options, providing accurate estimates, and ensuring clear communication between customers and technicians in a fast-paced service department.

Qualifications

• Minimum of 1 year of service advisor, automotive, or related experience preferred.
• Previous RV or camping lifestyle experience is a plus.
• Strong customer service and problem-solving skills.
• Valid driver’s license required.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales mentality

Customer service

Communication skills

Problem solving

Multitasking

Computer skills

Teamwork

Tools

CRM software

Job description

Blue Compass RV Bakersfield is seeking a Service Advisor to join our team, offering a salary + commission structure with earning potential in a performance-driven environment.

The role centers on delivering exceptional customer experiences, guiding customers through service options, providing accurate estimates, and ensuring clear communication between customers and technicians in a fast-paced service department.