RV Service Advisor - Commission-Based Earnings

campingworld; North Little Rock (AR); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

discounts

paid parental leave

Tuition Reimbursement

on the job training opportunities

Full-time benefits: medical, dental, 6

Part-time access to dental & vision

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, while keeping customers informed about work progress.

In this role you will assess customer needs, suggest add-on services to increase transactions, provide price estimates for installations, and maintain clear communication throughout the repair cycle.

Qualifications

• Minimum of one year of service experience preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work on a computer and perform internet searches.
• Excellent organization and follow-up skills.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

Sales

Organization

Communication

Computer skills

Tools

CRM software

RV knowledge

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, while keeping customers informed about work progress.

In this role you will assess customer needs, suggest add-on services to increase transactions, provide price estimates for installations, and maintain clear communication throughout the repair cycle.