RV Resort General Manager: Guest Experience Leader

CPR HOSPITALITY LLC; Rock Springs (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health, Vision, & Dental

Complimentary Site Rent, FHU

Paid Holidays, PTO, 401k Match

Job summary

CPR HOSPITALITY LLC in Rock Springs, Arizona, invites an experienced General Manager to lead our Rock Springs RV Resort. You’ll oversee daily operations, drive guest experiences, and manage a dedicated hospitality team.

We offer a competitive salary of $70,000–$80,000 per year plus comprehensive benefits, including health, vision, dental, complimentary site rent, paid holidays, PTO, 401k match, and more. The role requires 3+ years in hospitality management and strong leadership, budgeting, and

Qualifications

• 3+ years of management or supervisory experience in hospitality, resort, campground, or related property management.
• Strong leadership, communication, and customer service skills.
• Experience overseeing daily operations, staffing, scheduling, and employee performance.
• Proven ability to manage budgets, control costs, and support profitability.
• Proficiency with basic computer systems, scheduling, reporting, and operational software.

Responsibilities

• Oversee daily resort operations and ensure guests and residents receive exceptional customer service.
• Lead team member selection, training, scheduling, performance management, and development while ensuring compliance with company policies.
• Develop and implement marketing initiatives to increase reservations, occupancy, and brand awareness.
• Prepare and manage the annual operating budget, monitor monthly performance, and analyze P&L variances and revenue trends.
• Coordinate guest activities and events and oversee capital expenditure improvements and property needs.
• Ensure compliance with federal, state, and local regulations, including fair housing laws and resort operating requirements.
• Establish and enforce resort rules and standards, address guest and operational issues, and respond to resort needs outside normal business hours.

Skills

Leadership

Customer service

Communication

Operations management

Budgeting

Job description

CPR HOSPITALITY LLC in Rock Springs, Arizona, invites an experienced General Manager to lead our Rock Springs RV Resort. You’ll oversee daily operations, drive guest experiences, and manage a dedicated hospitality team.

We offer a competitive salary of $70,000–$80,000 per year plus comprehensive benefits, including health, vision, dental, complimentary site rent, paid holidays, PTO, 401k match, and more. The role requires 3+ years in hospitality management and strong leadership, budgeting, and