RV Accessories Upfitter — Sales & Install Pro

Johnson RV; Fife (WA); On-site; USD 36,000 - 60,000; Full time

Job summary

Johnson RV is seeking an Accessories Upfitter with service and sales experience to join the Service Team in Washington. You will greet customers, discuss customization options, and upsell RV accessories to make their B Vans more functional and stylish.

The role emphasizes strong communication, teamwork, and a commitment to outstanding customer service. A non-exempt, on-site position in a dynamic dealership environment. Training provided.

Qualifications

• High School Diploma is required.
• Prior service or sales experience in RV or automotive is a plus.
• Excellent follow-through skills and detail orientation.
• Strong commitment to exceeding customer expectations.

Responsibilities

• Greet customers promptly and courteously.
• Provide ideas and upsell accessory packages.
• Use leads to inform previous customers about new accessories.
• Provide accurate cost and timing estimates for parts.
• Follow up on installation status and notify customers when ready.
• Address small customer concerns and relay issues to the Service Manager.
• Maintain CSI scores per dealership standards.

Skills

Superior communication

Exceptional organizational skills

Time management

Written and oral communication

Customer service mindset

Team collaboration

Attention to detail

Follow-through

Energy and motivation

Education

High School Diploma

Tools

Microsoft Office

Job description

Johnson RV is seeking an Accessories Upfitter with service and sales experience to join the Service Team in Washington. You will greet customers, discuss customization options, and upsell RV accessories to make their B Vans more functional and stylish.

The role emphasizes strong communication, teamwork, and a commitment to outstanding customer service. A non-exempt, on-site position in a dynamic dealership environment. Training provided.