Rural Mass Retail Territory Sales Manager

Airtel; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Airtel invites a results-driven Territory Sales Manager to lead Mass Retail sales across assigned regions in the United States. The role focuses on driving revenue, expanding partner networks, and delivering exceptional customer service through a strong GTM approach.

You will manage a team, engage with channel partners, and collaborate with marketing, finance, and HR to ensure alignment with company policies while building scalable distribution for a rapidly growing telecom portfolio.

Qualifications

• Minimum 2+ years of experience in sales, preferably telecom or FMCG.
• Strong channel management and stakeholder liaison skills.
• Proficient in MS Office applications.

Responsibilities

• Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory.
• Optimize the sales and distribution network to enhance market penetration.
• Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets.
• Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets.
• Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution.
• Lead timely closure of service request loops & intervene and handle complaints in case of escalations.
• Manage & expand channel / distributor network through incentives and seamless grievance redressal.
• Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business.
• Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions.
• Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management.
• Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service.
• Manage the team responsible for installing, servicing, and repairing structures and major components.
• Anchor trainings as required for team member development.
• Own and manage a strong people connects at all levels across the organization.
• Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies.

Skills

Sales proficiency

Channel sales

Negotiation

Tools

MS Office

Job description

Airtel invites a results-driven Territory Sales Manager to lead Mass Retail sales across assigned regions in the United States. The role focuses on driving revenue, expanding partner networks, and delivering exceptional customer service through a strong GTM approach.

You will manage a team, engage with channel partners, and collaborate with marketing, finance, and HR to ensure alignment with company policies while building scalable distribution for a rapidly growing telecom portfolio.