Rural Health Navigator & Care Coordinator

Mainstreethealth; Beckley (WV); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Main Street Health is seeking a Health Navigator to support rural clinics by assisting patients and providers. You will develop trusted relationships with patients and providers and help with administrative and logistical tasks to allow doctors to focus on care.

You will visit clinics, meet with patients, enter data, coordinate appointments, and guide patients through insurance and resource options with an emphasis on compassionate service.

Qualifications

• GED or high school diploma required.
• Active unencumbered driver’s license.
• Independent worker with strong relationship skills.
• Service-oriented mindset and community focus.
• Comfort using data to inform decisions.
• Willingness to work a 40-hour week, Mon–Fri 8am–5pm.

Responsibilities

• Develop strong relationships with patients to assist their care.
• Enter data into the Main Street software platform for reporting and tracking.
• Call patients to schedule visits or remind them to pick up medications.
• Order and schedule various procedures, tests and screenings.
• Identify and track gaps in patient care.
• Maintain records of patient interactions and communicate with providers via EHR.
• Educate patients on healthcare options and insurance benefits.
• Help patients access community resources and coordinate follow-up care.

Skills

Self-starter

Relationship-building

Customer service

Data-driven

Adaptability

Multi-software fluency

Education

GED or HS Diploma

Tools

Main Street software platform

EHR software

Job description

Main Street Health is seeking a Health Navigator to support rural clinics by assisting patients and providers. You will develop trusted relationships with patients and providers and help with administrative and logistical tasks to allow doctors to focus on care.

You will visit clinics, meet with patients, enter data, coordinate appointments, and guide patients through insurance and resource options with an emphasis on compassionate service.