Rural Health Insurance Advocate

University of Wisconsin Madison; Madison (WI); On-site; USD 75,000 - 95,000; Full time

Job summary

The Center for Patient Partnerships (CPP) at the University of Wisconsin–Madison seeks a staff advocate for a new health insurance program to assist rural Wisconsin consumers with access to care, prior authorization, appeals, and related regulatory processes. The advocate will provide intensive legal and advocacy services to qualifying clients to support access to health care.

You will manage a caseload, research changing laws, support helpline triage, and help develop policies and trainings for

Qualifications

• At least 3 years of experience in legal, regulatory, enforcement, or investigative analysis and representation, particularly as it relates to health care, public benefits, or social service programs
• 1 year of experience with supporting individual clients in appeal, grievance, or complaint processes in the areas of regulatory administrative or enforcement proceedings or related to claim disputes or consumer protection
• Demonstrated knowledge of federal and state (Wisconsin) health care and health insurance landscape and delivery systems

Responsibilities

• Support helpline triage, intake and provide brief intervention advocacy services
• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
• Supervises the implementation of outreach-program-focused strategic planning initiatives and objectives
• Reviews recommendations for and provides input on the design and development of new outreach programs or services
• Develops and implements operating policies and procedures to promote the outreach program in alignment with the strategic plan
• Determines outreach program needs and the personnel resource allocation plan
• Contribute to CPP broadly through participation in staff meetings, sharing of learnings, and office coverage and other duties as assigned

Skills

Legal analysis

Regulatory knowledge

Client advocacy

Education

J.D. or equivalent

Job description

The Center for Patient Partnerships (CPP) at the University of Wisconsin–Madison seeks a staff advocate for a new health insurance program to assist rural Wisconsin consumers with access to care, prior authorization, appeals, and related regulatory processes. The advocate will provide intensive legal and advocacy services to qualifying clients to support access to health care.

You will manage a caseload, research changing laws, support helpline triage, and help develop policies and trainings for