Rural Community Health Advocate

North Slope Borough — Health & Social Services; Utqiaġvik (AK); On-site; USD 45,000 - 65,000; Full time

Job summary

North Slope Borough seeks an administrative health clerk to support rural village health programs. You will perform clerical tasks, manage patient data in EHR/RPMS, and assist in coordinating follow-up care with providers and residents.

Role requires strong communication, confidentiality and the ability to lift up to 20 pounds; duties include home visits and triage support as needed, with possible evenings or weekends. Training and certifications are part of the probation period.

Qualifications

• High school graduate or GED or equivalent plus related work experience.
• Criminal history background check required.
• Must obtain Alaska driver’s license during probation.
• Lift up to 20 pounds.
• Minimum 2 years in medical field setting.
• Minimum 1 year administrative experience.
• Must obtain HIPAA, Bloodborne Pathogens, and Safety training in probation.
• CPR/First Aid or BLS certification within probation.
• EMT certification within probation period.
• Minimum 24 hours CME every 2 years.

Responsibilities

• Performs clerical duties per department procedures and Borough policy.
• Answers telephone and radio calls; directs callers or relays messages.
• Schedules meetings and appointments.
• Greets and assists visitors; provides information and assistance to residents.
• Prepares and processes reports and forms; ensures accuracy and compliance.
• Compiles statistics; attends meetings and transcribes minutes.
• Oversees day-to-day office activities; trains clerical staff; manages supplies.
• Maintains timesheets and attendance records; updates department logs.
• Maintains departmental files and records; prepares filing documents.
• Enters information into computer tracking systems; prepares documents for distribution.
• Develops patient lists for needs assessment and coordination with providers.
• Provides patient follow-up for referrals from medical clinic and public health staff.
• Utilizes EHR/RPMS or other databases for patient data and referrals.
• Builds professional relationships with clients, staff and community.
• Assist health staff in meeting IHs standards of care.
• Take vital signs and assist with patient care during triage.
• Perform home visits for advocacy and continuity of care.
• Liaise between patients, agencies and departments for the clinic.
• Conduct well-child checks in village health clinics.
• Maintain confidentiality and HIPAA compliance.
• Work non-traditional hours may be required; 24-hour on-call status possible.
• Travel may be required.
• Perform other duties as assigned.

Skills

Policies and records management

PC and software applications

Communication skills

Education

High school diploma or GED

Tools

RPMS/EHR systems

Job description

North Slope Borough seeks an administrative health clerk to support rural village health programs. You will perform clerical tasks, manage patient data in EHR/RPMS, and assist in coordinating follow-up care with providers and residents.

Role requires strong communication, confidentiality and the ability to lift up to 20 pounds; duties include home visits and triage support as needed, with possible evenings or weekends. Training and certifications are part of the probation period.