RTLS & Temperature Support Technician

MedStar Health; Washington (District of Columbia); On-site; USD 33,000 - 58,000; Full time

Job summary

MedStar Health is seeking a technician to support RTLS and Temperature Management in a professional services setting. You will assist end-users, troubleshoot devices, and coordinate with remote support to ensure uptime across hospital areas.

The role emphasizes customer service, inventory control, and basic installations, with participation in daily documentation and status monitoring using system software.

Qualifications

• 1–2 years data entry experience.
• 1–2 years healthcare setting experience preferred.
• One year of relevant professional-level work experience may substitute for one year of required education.

Responsibilities

• Provide extraordinary customer service for Clinical Engineering department customers applying advanced problem-solving skills.
• Effectively read and analyze various reports and communicate interpretation and analysis with co-workers and /or leadership.
• Maintain proper inventory of batteries and equipment for device maintenance including sensors and temperature probes.

Skills

MS Office

Ladders

Tools handling

Education

High School Diploma or GED

Vocational/Technical Diploma in Electronics

Job description

MedStar Health is seeking a technician to support RTLS and Temperature Management in a professional services setting. You will assist end-users, troubleshoot devices, and coordinate with remote support to ensure uptime across hospital areas.

The role emphasizes customer service, inventory control, and basic installations, with participation in daily documentation and status monitoring using system software.