RTLS Asset Tracking Pro — Site Health Technician

GE HealthCare; Connecticut; On-site; USD 65,000 - 90,000; Full time

Job summary

GE HealthCare seeks an on-site Encompass Site Health Tech to keep the RTLS hardware infrastructure online and report discrepancies to the off-site support team.

You will manage regional RTLS Encompass infrastructure, monitor performance, perform remediation on offline devices, and install hardware as requested. The role involves coordinating with vendors, reporting metrics, and training end users.

Qualifications

• Associate degree or GE internship/military externship or HS diploma with 2+ years hospital experience
• Understanding medical equipment movement in a clinical care setting
• Ability to obtain unrestricted Hospital Vendor Credentialing
• Proven customer interaction skills and customer focus
• Understand Wi-Fi fundamentals
• Ability to work independently
• Clear communication with Biomedical Technicians, Customers and GE stakeholders

Responsibilities

• Oversee RTLS Encompass infrastructure at regional sites
• Monitor Encompass hardware performance to ensure proper operation
• Remediate issues on offline devices and replace hardware as needed
• Gather MAC requirements and install hardware as requested
• Order and configure new RTLS hardware as needed
• Supervise third-party Encompass-related activities
• Report site health metrics to internal client representatives
• Lead projects from inception to completion using standard PM skills
• Assist in equipment tagging as needed
• Provide ongoing Encompass end-user training and support
• Communicate new functionality to end users
• Assist with label nomenclature standardization and coverage issues
• Escalate issues with Support team
• Perform basic QGIS tracing of floorplans

Skills

RTLS understanding

Wi-Fi fundamentals

Independent worker

Customer communication

Biomedical coordination

Education

Associate degree or GE internship program

HS diploma + 2+ years hospital exp.

Tools

QGIS

Job description

GE HealthCare seeks an on-site Encompass Site Health Tech to keep the RTLS hardware infrastructure online and report discrepancies to the off-site support team.

You will manage regional RTLS Encompass infrastructure, monitor performance, perform remediation on offline devices, and install hardware as requested. The role involves coordinating with vendors, reporting metrics, and training end users.