RTCC & Decision Intelligence Systems Engineer

Amarel

Fort Lauderdale (FL)

On-site

USD 70,000 - 80,000

Full time

14 days+

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Job summary

Amarel in Fort Lauderdale, FL seeks a Technical Systems Engineer to deploy, configure, integrate, and support mission-critical Decision Intelligence and RTCC technologies used by police commanders and emergency responders.

You will install platforms, integrate CAD/RMS, GIS, VMS, CCTV, ALPR, IoT sensors, drone apps, and AI/decision intelligence tools; configure APIs; monitor performance; and provide Tier-2/3 support with security hardening.

Qualifications

Bachelor’s degree in CS/IS/Engineering or equivalent experience.
5+ years supporting enterprise IT systems.
Strong core technical experience with Windows Server & Linux, Networking & Virtualization, Databases (SQL) & REST APIs, Cloud platforms (Azure/AWS).
Proven experience integrating enterprise applications.
Strong troubleshooting skills.
Solid understanding of cybersecurity principles.

Responsibilities

Install, configure, and maintain RTCC platforms.
Integrate enterprise systems including CAD / RMS / GIS, VMS & CCTV, ALPR & IoT Sensors, Drone platforms & Mobile apps, AI and Decision Intelligence platforms.
Configure APIs and middleware integrations.
Monitor system performance and availability.
Troubleshoot hardware, software, network, and application issues.
Support cloud and on-premise deployments.
Implement cybersecurity controls and system hardening.
Perform upgrades, backups, disaster recovery testing, and maintenance.
Provide Tier-2 and Tier-3 technical support.
Assist with customer demonstrations, testing, and user training.
Document architectures, configurations, and operational procedures.