RPA & Insurance Portal Automation Engineer

Advance Talent Solutions Incorporated; Boston (MA); On-site; USD 110,000 - 170,000; Full time

Job summary

ATS+Partners seeks an RPA & Insurance Portal Automation Engineer to own the robotic process automation layer of the City of Brockton's AI initiative, focusing on carrier portal interactions and reconciliation workflows. The contractor will design, build, test, and deploy UiPath and/or Power Automate workflows in an Azure Government environment.

Responsibilities include developing automated certificate retrieval, renewal alerts, and health insurance reconciliation; maintaining secure credentials

Qualifications

• UiPath or Power Automate: 3+ years building and deploying production RPA workflows, including unattended automation.
• Insurance portal automation: documented experience automating web interactions with insurance carrier portals, including certificate of insurance retrieval or verification
• Credential and secrets management: experience using Azure Key Vault, HashiCorp Vault, or equivalent for secure credential storage in RPA workflows
• ACORD forms or certificate of insurance processing: experience with variable-format insurance document handling
• Azure cloud: working knowledge of Azure-hosted RPA infrastructure, Azure Active Directory, and service principal authentication
• Vehicle insurance or fleet insurance data management: experience with fleet-level coverage validation, VIN-based tracking, or commercial auto insurance reconciliation
• API integration: ability to combine RPA with available APIs where they exist, using hybrid API-plus-RPA patterns
• Intelligent RPA (iRPA): experience with semantic/AI-assisted element targeting for resilience against portal UI changes
• Regulated environment experience: prior work in government, insurance, or healthcare environments with compliance logging requirements

Responsibilities

• Design and develop UiPath or Power Automate RPA workflows for Vehicle Insurance Certificate Reconciliation, including authenticated session management with carrier portals and direct certificate retrieval.
• Build and maintain the insurance coverage matrix: per-vehicle coverage tracking, expiration date monitoring, and automated renewal alerts.
• Implement intelligent RPA (iRPA) using semantic element targeting for resilience against portal UI changes - targeting elements by role and label.
• Establish and manage a supervised execution framework for initial 50+ executions of each portal automation.
• Build portal change detection monitors that alert the team when a carrier portal structure changes materially.
• Implement ACORD certificate parsing logic for the insurance reconciliation pipeline with pre- and post-OCR validation.
• Configure carrier authentication workflows that verify certificate legitimacy through direct portal query.
• Support Health Insurance Reconciliation automation: identify members billed but not enrolled, enrolled but not billed, and tier mismatches.
• Store all portal credentials in Azure Key Vault; ensure no credentials appear in scripts or logs.
• Log all portal sessions with replay capability for audit compliance; integrate with Azure Log Analytics.
• Provide RPA workflow documentation, SOPs, and troubleshooting guides for City IT staff.

Skills

UiPath or Power Automate

RPA design

Credential management

ACORD forms handling

Azure Cloud

iRPA

APIs integration

Regulated environment

Unattended automation

Education

UiPath Certification (UiARD)

Tools

UiPath

Power Automate

Azure Key Vault

HashiCorp Vault

Azure Active Directory

ABBYY Vantage

Azure AI Document Intelligence

Job description

RPA & Insurance Portal Automation Engineer

Boston, United States | Posted on 05/20/2026

ATS+Partners is seeking an RPA &Insurance Portal Automation Engineer to own the robotic process automationlayer of the City of Brockton's AI automation initiative, with a specific focuson the insurance carrier portal interactions and reconciliation workflows thatrepresent the most operationally complex component of the engagement. Thiscontractor addresses a critical gap against Comparative Criterion B of the RFP,which requires demonstrated experience automating Vehicle InsuranceReconciliation and, advantageously, Health Insurance Reconciliation.

Many of the City's insurance carrier portals,state licensing databases, and vendor registration systems expose noprogrammatic API, requiring a capable RPA practitioner who understands how tobuild reliable, supervised automations that interact with live web interfaces.The contractor will design, build, test, and deploy UiPath and/or PowerAutomate workflows that retrieve insurance certificates directly from carrierportals, validate coverage data against the City's fleet registry, and supporthealth insurance enrollment reconciliation against carrier billing records -all within a compliance-controlled Azure Government Cloud environment.

PRIMARY RESPONSIBILITIES

• Design and develop UiPath or Power Automate RPAworkflows for Vehicle Insurance Certificate Reconciliation, includingauthenticated session management with carrier portals and direct certificateretrieval.
• Build and maintain the insurance coverage matrix:per-vehicle coverage tracking, expiration date monitoring, and automated90/60/30-day renewal alert generation.
• Implement intelligent RPA (iRPA) using semantic elementtargeting so automations are resilient to carrier portal UI changes - targetingelements by role and label, not screen coordinates.
• Establish and manage a supervised execution frameworkfor the initial 50+ executions of each portal automation, documenting pass/failbehavior before transitioning to unattended operation.
• Build portal change detection monitors that alert theteam when a carrier portal's structure changes materially, preventing silentautomation failures in production.
• Implement ACORD certificate parsing logic for theinsurance reconciliation pipeline, handling layout variability across dozensofcarrier formats with pre- and post-OCR validation.
• Configure carrier authentication workflows that verifycertificate legitimacy through direct portal query, not reliance onself-submitted certificates alone.
• Support Health Insurance Reconciliation automation:build enrollment comparison logic identifying members billed but not enrolled,enrolled but not billed, tier mismatches, and dependent eligibilitydiscrepancies.
• Store all portal credentials in Azure Key Vault; ensureno credentials appear in automation scripts, configuration files, or logs.
• Log all portal sessions with full replay capability foraudit compliance; ensure RPA activity logs integrate with the Azure LogAnalytics immutable audit trail.
• Provide RPA workflow documentation, operator SOPs, andtroubleshooting guides for City IT staff responsible for monitoring automationsin Phase 5.

Requirements

REQUIRED QUALIFICATIONS

• UiPath or PowerAutomate: 3+ years building and deploying production RPA workflows, includingunattended automation
• Insurance portalautomation: documented experience automating web interactions with insurancecarrier portals, including certificate of insurance retrieval or verification
• Credential andsecrets management: experience using Azure Key Vault, HashiCorp Vault, orequivalent for secure credential storage in RPA workflows
• ACORD forms orcertificate of insurance processing: experience with variable-formatinsurance document handling
• Azure cloud:working knowledge of Azure-hosted RPA infrastructure, Azure Active Directory,and service principal authentication
• Vehicle insuranceor fleet insurance data management: experience with fleet-level coveragevalidation, VIN-based tracking, or commercial auto insurance reconciliation
• API integration:ability to combine RPA with available APIs where they exist, using hybridAPI-plus-RPA patterns
• Intelligent RPA(iRPA): experience with semantic/AI-assisted element targeting for resilienceagainst portal UI changes
• Regulatedenvironment experience: prior work in government, insurance, or healthcareenvironments with compliance logging requirements

PREFERRED QUALIFICATIONS

• UiPath CertifiedProfessional Developer (UiARD) or equivalent certification
• Municipal orgovernment client experience: direct prior engagement with a city, county, orstate agency in an RPA or automation capacity
• Experienceautomating Massachusetts or New England insurance carrier portalsspecifically
• Documentpre-processing: experience with image quality assessment, deskewing, andformat normalization for scanned insurance certificates
• Health insuranceenrollment reconciliation: hands-on experience automating comparison ofcarrier billing against HR/enrollment records
• OCR integration:prior experience chaining RPA workflows with Azure AI Document Intelligenceor ABBYY Vantage for post-retrieval document extraction
• HIPAA experience:prior work on automation projects touching PHI, including BAA-governed dataenvironments
• Exception handlingdesign: experience building tiered exception queues and human-in-the-loopreview workflows within RPA platforms
• Power AutomateDesktop: experience building desktop flows for Windows-based governmentapplications without web interfaces
• Dashboard/monitoring: experience with UiPath Insights, Power BI, orequivalent for operational monitoring of RPA fleet performance

• Flexible, project-based consulting opportunities with the ability to work across diverse public, private, and nonprofit sector IT initiatives.
  
• Exposure to high-impact digital transformation, infrastructure modernization, cybersecurity, cloud, and AI-enabled projects that strengthen your portfolio and technical expertise.
  
• Collaborative partnership model that values consultant input, innovation, and professional autonomy while working alongside experienced client and project leadership teams.
  
• Competitive contractor compensation with opportunities for repeat engagements, long-term client relationships, and expansion into strategic advisory or technical leadership roles.