RPA Automation Analyst – Hybrid (Charlotte)

Eliassen Group; Charlotte (NC); Hybrid; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company matching

Job summary

Eliassen Group is seeking an Application Automation Analyst based in Charlotte, NC. The role supports users of Tungsten Automation (Kofax RPA) and assists engineers with problem resolution in a hybrid setup that can be virtual but must be based in Charlotte.

Primary duties include designing efficient automation, troubleshooting, and maintaining documentation. The position involves after-hours on-call rotation and collaboration with product owners and developers.

Qualifications

• Two years of application development experience preferred.
• Experience with SQL or scripting languages such as Bash, Python, Shell, or PowerShell.
• RPA platform experience preferred, Tungsten Automation (Kofax RPA) or others like Blue Prism/UiPath/Power Automate.
• Ability to work in a fast-paced, agile environment.
• Hybrid role based in Charlotte, NC; willing to work on-site or remotely as required.

Responsibilities

• Design and develop efficient automation processes with maintainable code.
• Apply advanced troubleshooting to remove roadblocks in automation development.
• Communicate with business users and create/maintain technical documentation.
• Serve as support contact for RPA software and resolve issues.
• Maintain services, monitor system health, and identify improvements.
• Collaborate with team members, product owners, and developers.
• Participate in an after-hours on-call rotation.

Skills

Troubleshooting

Problem solving

Documentation

Team collaboration

Communication

Stress management

Agile

HPTools

Education

Associate degree

Tools

SQL

Bash

Python

PowerShell

Tungsten/Kofax

UiPath

Job description

Eliassen Group is seeking an Application Automation Analyst based in Charlotte, NC. The role supports users of Tungsten Automation (Kofax RPA) and assists engineers with problem resolution in a hybrid setup that can be virtual but must be based in Charlotte.

Primary duties include designing efficient automation, troubleshooting, and maintaining documentation. The position involves after-hours on-call rotation and collaboration with product owners and developers.