Customer Experience Host - Randolph Main Store

Aafes; Randolph Air Force Base (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

401K plan

Pension plan

Mass Transit program

Base access

Job summary

Aafes is hiring a Customer Experience Associate – Cashier at Randolph Air Force Base. You will operate multiple self-checkout registers, deliver outstanding service, and assist with regular checkout stations as needed to ensure a smooth shopping experience.

Responsibilities include greeting customers, handling transactions accurately, and helping bag items while maintaining friendly, proactive communication with patrons. The role emphasizes teamwork and adaptability in a base environment.

Qualifications

• Completion of high school or the equivalent.
• Retail experience preferred.
• Cash handling experience preferred.

Responsibilities

• Greet and assist customers at checkout lanes.
• Process transactions accurately and efficiently.
• Assist with regular checkout stations as needed.
• Cross-train and work in other store areas as required.

Skills

Cash handling

Communication

Retail experience

Basic computer skills

Multitasking

Adaptability

Welcoming attitude

Education

High school diploma

Tools

POS system

Job description

Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.

As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You’ll help customers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Associate – Cashier at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Job Qualifications

Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

CASH HANDLING EXPERIENCE, PERSONABLE, BE ABLE TO WORK INDEPENDENTLY AND MULTI-TASK.