Roving Regional Occupancy Specialist

Peabody Companies; Salem (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

STD

Life insurance

Employee Assistance Programs (EAP)

Paid time off

Paid holidays

Paid training

Tuition reimbursement

Wellness programs

Employee referral bonuses

Flex spending

Job summary

Peabody Properties seeks a Regional Operations Occupancy Specialist to support occupancy operations, applicant processing, certifications, and compliance across multiple communities in Central Massachusetts. The roving role requires travel between properties to assist with staffing, lease-ups, and audits while maintaining full compliance.

The position emphasizes organization, customer service, and the ability to manage priorities in a dynamic housing environment.

Qualifications

• Experience in affordable housing, LIHTC compliance, leasing, occupancy, or property management preferred.
• Strong knowledge of LIHTC regulations preferred.
• Familiarity with HUD, HOME, PBV, Section 8, and other affordable housing programs is a plus.
• Ability to work independently and adapt quickly to different site environments.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office and property management/compliance software systems.
• Reliable transportation and ability to travel throughout assigned territory required.

Responsibilities

• Provide occupancy and compliance support across multiple properties within an assigned region.
• Travel between communities as needed to assist with staffing support, lease-ups, recertifications, and applicant processing.
• Assist site teams during periods of high application volume, staffing transitions, audits, or operational needs.
• Support occupancy stabilization efforts and leasing goals while maintaining full compliance.
• Process affordable housing applications and determine program eligibility.
• Review income, asset, and household documentation for accuracy and completeness.
• Prepare LIHTC certifications and recertifications.
• Coordinate applicant follow-up and collect required verifications.
• Maintain waitlists and applicant communication.
• Maintain compliant resident files and supporting documentation.
• Coordinate third-party file reviews and address corrections or deficiencies.
• Monitor certification deadlines and occupancy requirements.
• Ensure compliance with LIHTC, HUD, HOME, PBV, Section 8, AFHMP, and other applicable program requirements.
• Assist with audits, reporting requests, and agency monitoring.
• Assist with affordable housing lotteries and lease-up initiatives across the portfolio.
• Support applicant intake, preference verification, and waitlist management.
• Coordinate with marketing, compliance, and operations teams to support successful lease-up execution.
• Maintain accurate records in property management and compliance software systems.
• Track outstanding documentation and certification status.
• Generate occupancy and compliance reports as needed.
• Maintain organized digital and physical files.

Skills

LIHTC compliance

Property management

Customer service

Travel readiness

Tools

Property management software

Microsoft Office

Job description

Peabody Properties seeks a Regional Operations Occupancy Specialist to support occupancy operations, applicant processing, certifications, and compliance across multiple communities in Central Massachusetts. The roving role requires travel between properties to assist with staffing, lease-ups, and audits while maintaining full compliance.

The position emphasizes organization, customer service, and the ability to manage priorities in a dynamic housing environment.